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Reviews, get directions and contact details for NOVUS Glass Tauranga

NOVUS Glass Tauranga
Address: 16 Palm Grove, Judea, Tauranga 3110, New Zealand
Phone: 07 578 6676
State: Bay of Plenty
City: Tauranga
Zip Code: 3110


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I called early afternoon yesterday Tuesday and twice and it rang out. The 2nd time I left a voicemail with my phone number. No call by 10am next day. I called back and got an answer. The lady who answered spoke very poor english. She did not greet me and straight away asked for the vehicle rego which I gave her, then when she didn't understand, I re-spelt it phonetically. She stil got it wrong! She then asked for my policy number. I explained I did not have it and that we have an account and have been using them for years to maintain the glass on our company vehicles, so we should be on their database of customers with all our associated details. She then asked for the company name which I spelt for her phonetically. She couldn't find the business..... again she asked for the policy number. Again I said I did not have it available to me. I re-spelt the business name another two times. Then she found us. The experience was extremely frustrating. I will be taking our business elsewhwhere from now on.
Just had my windscreen replaced and camera recallibrated by the team here. Gurpreet went above and beyond to help with this. I would definately recommend, the service received was amazing. Thank you.
The mount maunganui team are excellent. I've taken in difficult jobs and they've always got it sorted
Friendly staff but average service. Online Booking results in needing to go for an assessment despite knowing the screen is non repairable. Means two trips are required.nnInconfidence and a jumbled front of house with job sheets and keys strewn about the place.nnSat nav items left laying on the dash rather than sticking them back on and WOF sticker peeling off.nnIf these visable components are lacking what was the trade components such as rust protection like.nn. I used to do this job for a living and would be ashamed of this service.
When I called, they were booked up for 2 weeks. No problem. BUT when I asked where they might suggest I could get my windscreen fixed, they said, I don't know. In fact there is BOP glass next door and they were able to fix it on the spot.
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Directions to NOVUS Glass Tauranga with public transportation


Waihi Road - Robins Road 60 meters
62
702
71
808a
816
Waihi Road - Montgomery Road 70 meters
71
808a
816
907
Waihi Road - Churchill Road 160 meters
62
71
808a
816
907
Waihi Road - Judea Road 240 meters
62
702
71
808a
816

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