Souchebys Antiques
2 km
Loads of nick nacks at super high prices. If anything was a cool stopover to look in...
Reviews
Unfortunately, the customer service and product knowledge here are absolutely shocking. Don't know who runs their hiring process. I go out of my way to avoid shopping here wherever possible. About 3 years ago the manager at the time, also called Hayden left, and ever since then this store just seems to get worse and worse.
Had to pop in to collect a travel charger and was served by Logan. Had the most lovely customer experience ever. He was wonderful.
More expensive than online but you're paying for the service, these guys help out and when something breaks or doesn't work it gets replaced and they mostly know their stuff
Went in to help my mum today as she’s having an issue with her $2500, 15 month old Samsung Galaxy Fold 5, it was sent away as it has a line down the middle of the inside screen, the phone is un marked has been in a case it’s whole life and now Samsung say they won’t cover it as it’s “impact damaged” When it was sent away NL looked at it and said it would be a warranty job, they could see nothing wrong with it cosmetically, Nick the manager on today in the store was not helpful and didn’t seem to give a shit, our Warranty is with Noel Leeming not Samsung! Samsung know they have issues with these phones and are making up bogus reports so they don’t have to pay out or fixe them, I have escalated with Samsung but guess they will still say its impact damaged when there wasn’t a mark or scratch on the phone when she took it in, this isn’t over Noel Leeming google Galaxy Fold 5 issues Samsung not honouring warranty, so many complaints, these phones should be recalled.nnAnyway pathetic service and has always been terrible to deal with, when you have an issue it’s always a fight, they tried to get my uncles brand new OLED TV faulty on deliver repaired, we said no way.
Visit here regularly - good range of consumer electronics, nice TVs to gawp at, FlyBuys rewards to redeem. Friendly and helpful staff. The Richmond branch is a relaxed place.
Souchebys Antiques
2 km
Loads of nick nacks at super high prices. If anything was a cool stopover to look in...
