Briscoes Pukekohe
26 meter
### Review of Briscoes Storenn**Create Your Ideal Living Space with Briscoes**nnBrisc...
Reviews
had a terrible experience at this store. I spoke to Mary over the phone about a product in a particular color — she confirmed they had it and told me to come in and ask for Benjamin since she would be on break. When I arrived, Benjamin had no idea about the conversation or the product. When I asked about Mary, he said she was on break and didn’t know when she’d be back — which I know isn’t true, as you do inform team when you go on break unless they do not communicate.nnI decided to wait for Mary and asked the team about payment options. None of the staff seemed to know much about finance options. Then another staff member, Jack, asked me about product protection. I politely asked what it covers, and he said you get replacement if any issues so I asked about my other product which i had issue with and noel leeming sent it for repair insted of replacementthat product had the sane amount range and I paid for product protection he responded rudely with, “I do not know, Do you want protection or not?” — completely unprofessional and unnecessary.nnWhen Mary finally returned, she checked and told me they didn’t even have the product after all that waiting. I wasted nearly 50 minutes for nothing, and the whole interaction was frustrating and disrespectful.nnI immediately went to Harvey Norman afterward — got the same product easily, and the staff there were polite, knowledgeable, and efficient. Noel Leeming really needs to work on staff communication, training, and basic customer service.
I took my 82 year old friend in with her not going iPad. Ben at technical help sorted it in minutes,Not condescending, just very patient and helpful.Give that man a raise,he is a credit to your company .
Great staffnSo helpful and happy easy to deal withnLots of parkingnGood open storenVery clean
Outstanding service from Craig Tubby today! Friendly, fast and made exchanging an item under warranty a breeze. Thanks Craig - you're a customer service star!
Beautiful store with good selection of products. Outstanding customer service. Always willing to help.
Briscoes Pukekohe
26 meter
### Review of Briscoes Storenn**Create Your Ideal Living Space with Briscoes**nnBrisc...
