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Reviews, get directions and contact details for New World Supermarket Whangamata

New World Supermarket Whangamata
Address: 308 Aickin Road, Whangamatā 3620, New Zealand
Phone: 07 865 0400
State: Waikato
City: Whangamatā
Zip Code: 3620


Opening Hours

Monday: 7:30 AM – 7:30 PM
Tuesday: 7:30 AM – 7:30 PM
Wednesday: 7:30 AM – 7:30 PM
Thursday: 7:30 AM – 7:30 PM
Friday: 7:30 AM – 7:30 PM
Saturday: 7:30 AM – 7:30 PM
Sunday: 7:30 AM – 7:30 PM

Reviews
Just had an amazing experience with New World Whangamata. I normally pop over from Pauanui to do my shopping but for the last 4 months I have been not been mobile and unable to drive. So hubby has been picking up click and collect on way home from Tauranga each Monday. Yesterday they forgot our frozens hubby just picks up doesn't know order. They realised just as I was unpacking. I said they could just credit as hubby wouldn't be that way again this week. But no...the next day a lovely lady staff member dropped them to me all the way to Pauanui. Made a special trip. I was blown away. Huge shout out to you at the store. Awesome service a d thank you so much
The checkout service was quick, an there were a fair few people lined up, the operators were quick, friendly an polite ..nnNice big store , but not very well stated which isle has what , either that or they had a change around it was nice an cleannnThe few staff I saw on the floor on the other hand, were to busy chatting to actually help somebody from out of town find what they were looking for , as a last resort they had to ask other customers if they were from the town to get some helpnnThe gourmet sausage lady was very friendly, inviting an informative..
FISH THAT IS OFF. Generally New World Whangamata is ok. However this is the THIRD time I have purchased FISH THAT IS OFF before it's use by date, during 2026. Twice the Salmon, and once gurnard fish. I went back to the store froze the fish and was offered a replacement which was fine, but since then it's happened again. This is a REOCURRING problem. I emailed New World info, but have not received any communication. So I'm putting this out there to spare anyone food poisoning! As this is a Health and safety issue. Picture is off fish I purchased last week on the 11 March 2026. If you purchase fish and you feel a bit dodgy about it - don't risk it take it back!
Food Safety ConcernnnI got a steak and a seaweed salad from the cold store section. Both items are known to leak. I placed the steak in an extra plastic sleeve bag, but left the seaweed salad as it was. At checkout, a staff member packed my groceries.nnWhen I got home, I discovered that the seaweed salad had been placed in the steak plastic sleeve by staff, laid on their sides in the big bag along with other groceries, which encouraged the steak juices to leak. As a result, THE SEAWEED SALAD PACK WAS COVERED IN RAW STEAK JUICE, potentially vice versa.nnI returned to the store to request a refund or replacement. I WAS TOLD IT WAS FINE TO CONSUME, AS THE SEAWEED BAG DIDN’T SEEM TO BE LEAKING BUT THEY USUALLY DO, AND THERE “SEEMED TO BE NO RAW STEAK JUICE INSIDE.” After a back-and-forth discussion and mentioning food safety concerns, I was eventually given a replacement seaweed salad.nnI also requested a refund for the steak, I mentioned that my partner has a soy allergy soy is in the salad that was contaminated, but agreed to take it after a massive pushback.nnThis was a clear food safety issue and very disappointing to deal with.
Great supermarket with millions of selection from local products to imported brands. The staff are helpful and kind.
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