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Reviews, get directions and contact details for National Storage Taita, Wellington

National Storage Taita, Wellington
Address: 111 Eastern Hutt Road, Taitā, Lower Hutt 5019, New Zealand
Phone: 04 577 1380
State: Wellington
City: Lower Hutt
Zip Code: 5019


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Reviews
Staff are awesome as, very helpful and storage is affordable, clean and great sizing
Easy to sign up, easy to close when I didnt need it. I didnt have any issues. My only gripe is the small bump on the floor at M10 area at the small garage door when using trolley.
Unfortunately I have to amend my review. Indeera at The Taita Centre was brilliant and took care of me, for that I am grateful. However, both the Refunds team and Customer solutions team at Head office are incompetent. It’s mind blowing how incompetent they are yet still maintain employment which baffles me. I requested a refund of my credit 16 June, today is 20 July and I’m still waiting. This is beyond a joke. After I sent a screenshot of their Refund policy in their terms and conditions the Refunds team contacted me via email a month and a day later 17 July stating my refund has been Approved no apology and required my bank account details which I sent that same day. Does it take days to input my information into their system and transfer payment to my account? It’s surreal. I will never use National Storage again and it would be wise for others to avoid them like the plaque!
We have a smaller unit, they are clean and seem weather proof and pest controlled. Service was nice and efficient, though apparently the online portal gives you incorrect access codes that have to be corrected in person so I would time your first move to business hours. We only docked a star because the small units are incredibly short height-wise. They don't have height listed on the website so we assumed it would be close to normal room height but it's closer to 5ft7in so had to do a huge game plan shift which you don't need during a move!
I have had a storage unit there since 2016 and all smooth sailing until of late, the staff are incredibly rude, after advising them my bank accounts in Australia have been closed they still tried to direct debit , of course it wouldn't work , but Carol still decided to charge late fees of firstly $11, but in a bitter slap in the face move then after even being told that I would call in and pay following week still tried the direct debit again and another $11 fee !nI noted on the way out to the unit that there is plenty of competition available for storage and I strongly urge you to try them and avoid this place at any cost.nAnyway I have been back out and cleaned the rat droppings out of the unit so that I don't get charged for the cleaning as well. Sadly a lot of what I had stored needs to be dumped as the obvious lack of rodent control has caused damage to most of what I had in storage.nDEFINITELY RECOMMEND THAT YOU AVOID NATIONAL STORAGE TAITA!!!
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Directions to National Storage Taita, Wellington with public transportation


High Street at Watkins Grove 150 meters
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825
High Street at Biddle Crescent 160 meters
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823
825
N22
Taita College - Eastern Hutt Road 190 meters
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828
Taita College - Eastern Hutt Road (opposite) 210 meters
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828
High Street at Petherick Street 240 meters
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825

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