I spend a bit of time here. The whole team are consistently great. They know where products can be found or if they don't know are quick to find someone who does. That's quite something for a big team. I have always found what I'm looking for and can happily get home and start the next project. An easy recommended.
Freindly staff that is there to help. If they haven't got the product they will show you an alternative. Such a pleasant atmosphere.
Wanted to buy some paint, unfortunately I was instead 'told off' by a young woman worker in the paint department for being in the wrong area of her department. I quickly left this area like a child that had been told off despite being 30 years older than her. In stark contrast I appreciated the lovely young female cashier at the front of the store as she was very pleasant and made me feel so much better just by being her friendly and warm self. I have never had any negative experiences in this store before and usually enjoy shopping there. I will avoid the paint area in future.
They have a ridiculous card board tray policy, kids went to grab 2 to do some craft and hobbies on the way out and brought $20 worth of stuff. Got told they couldn't take them, I've spend 2k in weber bbq gear + rubs here last 3months. Changing over all my petrol garden gear to electric, won't be getting a cent of that. Pity as staff are very friendly and I liked coming here
Super helpful staff! The lovely lady in lighting helped me to find the right gifts for family this Christmas, it certainly made the experience that much better. Highly recommend this store!