We officially own our very first house in Wellington, New Zealand Hurray! And this wouldn't have been possible without Mike's Mike Maurice incredible support, guidance, help, motivation and efforts. Met Mike for the very first time in mid March 2022 when we went for viewing and within a month we managed to purchase the house, Mike made the process so easy & smooth for us. He is highly professional, polite, humble, knowledgeable, and understanding, and I feel he finds personal satisfaction in seeing others achieving better things in life. Last few weeks has been really intense & extremely busy for us but dealing with Mike gave us the comfort and took lot of stress away, nothing was too difficult for him. We wish him & the Harcourts, Lower Hutt team very best for future, Manish & Sonal
A͏ great sale in a down market Lorraine was extremely helpful to us, not only when we bought 10 years ago but also recently with our sale. She has long standing knowledge of the area and was very helpful getting the house on the market. Her communication throughout the process was professional, giving us lots of feedback along the way. We ended up having multiple offers and was successful in selling in a very difficult market. Thanks Lorraine!
Honest,͏ helpful, supportive, professional, kind and knowledgeable. Celia is a highly experienced Estate Agent. She is hard working and honest. She knows the market and does not make promises that she cannot keep. She keeps you informed every step of the way and puts 100% effort into selling your home. When you are dealing with Celia you get the impression that yours is the only house she has on the market. She will give you sound advice but is very clear that you need to be comfortable with any decisions that she asks you to make. She understands that it is a stressful time and she is always available to answer questions and be as supportive as she can. You feel that you are in very safe hands when you are with Celia. She has a really good support system too it takes a village to sell a house and Madel was equally helpful and supportive. Both Celia and Madel were terrific at keeping me informed and up to date with what was happening with my house. I had regular emails, texts, phone calls and visits from Celia. She always made sure that when she needed to contact me it was at a time that suited me. Celia made a very stressful situation as painless as possible and I got a good outcome. Thank you Celia and Madel, you rock!
Friendly͏ and Enthusiastic Gisela was so friendly and helpful from day one. She was very enthusiastic throughout the process and always seemed to lift the spirit when the buying process seemed a little daunting. She was so helpful in coming to our door with documents to be signed, and overall very happy with her professionalism, knowledge and service. Thank you Gisela for making our first home purchase a reality! You have been amazing!
Gisela͏ made our selling experience a walk in the park which produced a stellar result! Where do I begin. From the first day we approached Gisela to discuss our goals in selling our first home, the entire journey has been truly amazing and rewarding! It is like unwrapping a package, ripping so many layers and, before we knew it, a beautiful gift was there waiting for us! In a property market seeing challenges for sellers at the moment, Gisela has done so well in putting together a marketing strategy that has helped us sell our home in a competitive price that will allow us to start the next chapter of our family's journey. The key thing for us was communication. It was important for us to agree on the strategy for the first 4 weeks of marketing and have the flexibility to adjust within that window depending on the feedback of potential buyers and keeping abreast with the property market situation. Throughout the whole process, Gisela has gone over and beyond by keeping us informed with weekly progress reports, marketing statistics, after-open home quick text updates, answered all our queries so promptly however annoying they maybe but she was never annoyed and provided well-thought-of recommendations. She has made the whole process a walk in the park! Unlike other agents we worked with where there is no communication given, Gisela walked us through all applicable options, got to know us, built a good relationship, communicating with us each step of the way, understood our goals and at the same time clarified expectations from us. In the end, all these has enabled our united efforts to produce the outcome that exceeded our expectations!
Amazing͏ experience Chris was so helpful with this whole process, he responded quickly to our queries and wasn't pushy, he let us go at our own speed, having had experiences with other agents who pushed alot we really loved how he gave us such a relaxed experience. He worked around our schedule so we could get everything done and made the whole process so easy for us. Chris made what is one of the most stressful times in one's life so much more relaxed and stress free and we really couldn't recommend him enough.
Excellent, How͏ can we adequately thank you for all the help you gave us during the purchase of this home? You were so friendly and immediately put us at ease on our very first meeting. Everything went so smoothly, Thank you once again to you and Madel.
Gisela͏ with beautiful heart and soul Wow! Made buying a house such a breeze! I was new to home buying, and have heard horror stories from friends about terrible agents. Gisela Ngubo-Mchena was professional and personal! She never made me feel uncomfortable and helped me every step of the way! Gisela was extremely helpful, open, transparent, and reliable through the whole process, she really cared about me, understood my needs from the very first open house even giving me ideas on how better utilize the space. Gisela was always available to answer our questions and to show us the house any time we asked for. I rate her highly and strongly recommend her as your real estate agent.
Exceptional͏ service and support The house sale had several difficult aspects compounded by us living out of town and not knowing the area. Chris’s support in recommending and help organising tradespeople was invaluable. The quality of work by all those recommended exceeded our expectations and as a result we were thrilled with the presentation of the property. Chris’s knowledge of the market, up front honesty, timely market feedback after open homes and understanding of our situation enabled us to confidently negotiate and realise the best price in a difficult market. Chris was extremely professional in his dealings with us and the lawyers, in what was a difficult legal situation. We appreciated how he worked directly and closely with the lawyers to resolve all the issues, which made the process much easier for us. We have no hesitation recommending Chris to anyone seeking a realestate agent. He was professional and went above and beyond our expectations, making the process as straight forward as it could be.
We bought a house of a salesman here who was clearly dishonest and failed to disclose issues that we had asked about. Wouldn’t recommend at all.