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Reviews, get directions and contact details for Mediray NZ

Mediray NZ

About

Medi'Ray sells diabetes related products such as meters, strips, cases and accessories.

Address: 53-55 Paul Matthews Rd, Albany, New Zealand 0632
Phone: 0800 106 100
State: Albany
Zip Code: 0632


Opening Hours

Monday: 08:30 - 17:00
Tuesday: 08:30 - 17:00
Wednesday: 08:30 - 17:00
Thursday: 08:30 - 17:00
Friday: 08:30 - 17:00


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Reviews
When dealing with support always answer you require insulin. Otherwise support is not willing to help. Even though you’re only off insulin because you use the sensor to control your condition. Very disappointing.
Extremely happy with the team members I have personally dealt with, so lovely and helpful even when I had a crazy question. Orders are sent out in quick as a flash and the Lebrae monitors have helped me go from an average blood sugar of 16 down to an average of 9, life saver as I have been diabetic for 40 years, and don't feel "yuck" any more.
I have had an ongoing first class experience with the team at Mediray. The Libre Flash system is a life changer. The ability to test without the disincentive of finger pricking is massive. Being able to test as often as I want increases my awareness of my diabetes. Knowledge is power, therefore the Libre gives me the power to improve my diabetes control. Good control is everything, and I'm grateful for it. The team at Mediray are quick and efficient. I order online and in very short time I receive the notification that the order is received, then again when it is dispatched. If the courier is slow, they have followed up for me. Thanks Mediray team. Well done!
Great service. Always prompt. However 2 small suggestions twice my packages have arrive badly squashed by courier even though you have put a do not crush sticker on box !!! And secondly it would be good if you had the option to store credit card details to make ordering even easier. Otherwise excellent.
Mediray are fantastic to deal with. The sensors turn up super quick, and the website is easy to use. The few times we've needed to make contact they've been efficient and helpfuyl.
The service that I have received from Mediray is excellent. Simple & Easy process for ordering on line & product arrives in grand condition....have always felt at ease & felt confident with the friendly staff....I would have no qualms in recommending Mediray to family & friends...Highly recommend...
Love dealing with Mediray. They have everything I need for my type1 diabetes and the staff are always great to deal with. The service is exceptional and nothing is ever a problem.
Very grateful for the service provided by Mediray. Sensors arrive soon after order and are easy to apply and use, have had no issues with them at all. Thanks heaps.
I hadn’t been aware of this onboard glucose monitoring system. It has truly been life changing for me. The process of taking blood readings before and after meals etc was seriously unappealing. The Libre monitoring system has freed me from that tyranny. Ordering through the website is easy and reliable. Haven’t encountered any problems. The only thing I’d change is to introduce the ability to collect directly instead of couriered. However this hasn’t been a typical year and I can understand a desire to reduce foot traffic and minimise the risk of Covid transmission. I have absolutely no hesitation in recommending both the Libre system and Mediray.
Mediray are an absolutely awesome company to deal with, their service is fantastic, their people are brilliant - and the real test is - when things go wrong, they always go above and beyond to put it right again. So many companies could learn from them!
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