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Reviews, get directions and contact details for McDonald's Silverdale

McDonald's Silverdale
Classic, long-running fast-food chain known for its burgers & fries.
Address: 65 Goldwater Drive, Silverdale 0932, New Zealand
Phone: 09 959 1037
State: Auckland
City: Silverdale
Zip Code: 0932


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews
Restaurant service is here always extremely slow as they seem to prioritise their drive through customers. They always appear short staffed, and the staff they do have, try to avoid serving you at all costs. I always have to request fresh fries as otherwise they are served lukewarm. Today my cheeseburger had a thick smearing of grease or something on both buns, which made it inedible. The fries had no salt and were tasteless. Overall disappointing experience all round.
Our family went through the drive thru.nVery friendly speaker, great service!nnBUT we asked what flavour soft drinks there were and they told us all of it. We ordered went through and payed. And as we pull up to the window to grab the food they told us they had none of the many flavored we ordered. Quite disappointing. So we got refund.nnI attached photo of me getting nothing and the refund window
I've occasionally come here over the last year or two it's been open mainly out of curiosity to see if the service or food improves and every time I regret it. It's almost at this point like I enjoy punishing myself? Unbelievable slow drive through, zero urgency for anything let alone the speaker window time between pull up and when a human speaks. Can see the staff in the kitchen pacing around phones in hand most of the time. Food is the usual standard I come to expect from McDonalds no mark down there I guess...
Nearly empty yet the wait time was around 15 minutes... for a combo meal, tables had crumbs and papers/receipts lying all over the floor. The food looked pathetic, I understand its a fast food restaurant but even the maccas on queens does a better job.
Went through drive thru expecting it to be quicker. Staff member on the speaker kept interrupting and talking over me when I was in the middle of ordering, she did great at trying to upsell, unfortunately at the cost of me being able to place my order!nGot to the front window to collect the food, and the person was parking every single vehicle, I get that they have drive thru times, but when there is no order to there parking system, and has its waiting for 25/30 minutes, it’s not okay. We had 7 staff come up asking what my order was; if I ordered coffee; if this was my food, it gets rather frustrating having to repeat yourself and then when you finally get the food it was lukewarm as if it was sat there the whole time.nNot the first subpar experience at this store, but will definitely be the last.
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Directions to McDonald's Silverdale with public transportation


Hibiscus Coast Bus Station 110 meters
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Silverdale Rugby Club 180 meters
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