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Reviews, get directions and contact details for Koru Vets

Koru Vets
Address: 35C Totara Street, Mount Maunganui 3116
Phone: +64800567883
State: Mount Maunganui
Zip Code: 3116


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 12:00


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Reviews
Good attention to detail. My cat needed cruciate ligament surgery on Christmas Eve day. This was done for and I was given a comprehensive rundown of after care. Post surgery their care has also been superb along with food advice and general health concerns.
Friendly fast service for getting our dog booked in ! Happy with service love this place and so do our Boys
No difficulty getting an appointment , and didn't have to wait to be seen ..Staff very pleasant and accommodating.. Delt with by a nurse first and then by the Vet . Thorough check .. Unable to pay the full account so some flexibility given me and pleased with that as then no stress . Bill ,now paid though . Happy with experience ..
Helpful and caring vets, got an appointment the same morning and followed up the next to check how our pet was
The vet on duty was very friendly and informative. Made me feel good about my dog. Also she had a student with her and was explaining everything she was doing to her
Awful experience! We went with our 2 sick cats to Vet Joerg. Our boy had high temperature, did not eat in days and did not move at all while having a very pale nose. We went to Bayfair vets first and they did a blood test as well as giving him some antibiotics, he got better but not too good just yet and his sister got the same symptoms pretty bad. As we were really worried and still did not know where it comes from, we wanted a second opinion. So we went to Koru vets and we probably will never go there again. When we arrived, the nurse took the temperature of both, weight them, had a look at them and wrote all their history details down. As the vet came, he did that all again, but rough. Our boy was noticeable in pain when he tried to take his temperature. He did not really seem friendly, but I would not care if he is nice to our cats and knowledgeable. Our cat wanted to attack the vet, which is a bad sign. He is the most social and nicest cat on earth usually, with anyone. After he did his check ups, he wanted to keep both cats over night and put them on fluids. As we asked why, he said they will get better to 99% that way. As we said our boy is already getting better, we do not want to put them through more stress especially as the boys temperature has dropped & he starts to eat. Only our girls temperature is really high. He then said, yes he can give her antibiotics that will probably make it better to 70-80%. He diagnosed them with “Hunting Cat Syndrom” which we have never heard about and could not find a word online. It felt not very knowledgeable and making numbers and names up. Did not give us any confidence to trust. It seemed to us, he only wanted to get more money out of us instead of wanting to help our cats. I would not recommend going there.
These guys are such nice people , from the reception to the Vets. I have never had such great service for my 2 Schaunzers , they have been a life saver. I really recommend having your pet with them Thanks guys for going the extra distance
Fast & friendly service. Initially called Kimberley who called in the vet as it was an out of hours "emergency". The vet foreign guy, sorry didn't catch his name who helped my cat was well educated and informed me with anything necessary. Super relieved they were able to help my boy out.
Accessible venue but no brevacto available for animals and secondly when needed ti take mainekoon cat to vet we made an appointment and were hung up on with a see u then tomorrow...what about pre operation advise if needed??? Have been loyal to these guys for a number of years but left last time thinking the staff didn't actually care at all ....
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