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Reviews, get directions and contact details for KiwiRats

KiwiRats
"Pollen Street Social was opened in April 2011 by, award-winning chef Jason Atherton and was awarded a Michelin star within just six months, alongside 5 AA Rosettes and no.4 in The Good Food Guide’s best UK restaurants. The restaurant delivers an informal and social setting, where the surroundings are as vibrant as the food."
Address: Pollen Street, Ngatea 3597
Phone: 07 867-8219 before 8pm
State: Ngatea
Zip Code: 3597


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Reviews
We have nothing but wonderful things to say about Pollen Street Social. The space is elegant, modern, and comfortable. The cocktails were perfectly made. The service was stellar. And the food exceeded expectations. Ingredients, flavors, presentations…all fabulous. I highly recommend Pollen Street Social when you want a lovely dinner out.
Our experience at this Michelin-starred restaurant left us feeling underwhelmed. Despite the hype, our night was marked by lengthy delays and underwhelming service. When we arrived for our reservation, our table wasn't ready and we had to wait an additional 40 minutes before we were seated. To make matters worse, the tablecloth had not been changed from the previous diners as there were water spills on both sides. After finally being seated, we waited an additional 20 minutes before receiving the food menu, even though we had asked for the wine list. When the wine list finally arrived, it was an extensive list of options that would require multiple inquiries from us but with staff looking so busy, you felt your presence was intrusive. Overall, we spent an hour waiting to be seated and were unimpressed by the atmosphere, which was loud and noisy. Although the food was good, it wasn't exceptional as we've had more interesting dishes at other restaurants, whether starred or not. Nothing about this place felt special or different, and the price tag was steep. The staff seemed overwhelmed by the number of diners and the place felt and looked blatantly overbooked. Not on my list of highly recommended restaurants.
Amazing food! Brilliant service, we were treated like royalty. I went there for my best friend’s birthday and I had the vegetarian tasting menu with the wine pairing. You don’t often get fine dining restaurants that cater to veggies but this one did and exceeded my expectations, well deserves its Michelin star. Will be visiting again. Thank you to the chef and the whole team for giving us an unforgettable day and making everything so special for my closest friend’s 25th birthday celebration.
I had a fantastic lunch at the Pollen Street Social restaurant recently. The atmosphere was warm and inviting and the service was excellent. The food was simply delicious and each dish was artistically presented. The staff were very knowledgeable about the ingredients and flavors used in the food, and were able to accommodate my dietary preferences. I appreciate how they go out of their way to make the dining experience enjoyable. I would highly recommend this restaurant to anyone looking for a unique and delicious dining experience.
We were lucky enough to eat in the private dining room. The whole service was very well choreographed and the food was absolutely delicious. Very delicate but undeniable flavours. Hoping to return one day to see how well this restaurant has developed. If you get the chance to experience this place grab it with both hands!
The chefs were so lovely and answered all our questions - even the ones my mom asked about the cutlery and kitchen! She got lost on the way and they even offered to try to find her and help her get to the restaurant. Really lovely and very attentive. Each of the twelve courses was incredible. Loved sitting at the counter and watching the finishing touches/kitchen at work. Had the chef’s counter experience and they truly explained everything in depth and showed how knowledgeable and passionate they are about the food and the process.
This is our 5th time visiting Pollen Street Social, it never fails to deliver, starting with cocktails made by the very fabulous Spike , he has such knowledge and passion about cocktail making its contagious. Our food was sublime and service impeccable, we asked for recommendations on the wine to go with each dish, each was on point! Even finding a red to go with my bream. Highly recommend and will be going again.
We celebrated a big birthday here a few weeks ago and it was fantastic! Incredible food and impeccable service. The Sample Set Lunch menu was very reasonable and definitely worth a try.
Phenomenal experience from start to finish. I lunched with a friend on a Saturday and we enjoyed the extended lunch menu along with some great champagne recommendations from Spike. Food, drink, service, ambience… this place has it all!Food: 5/5
We were warmly received and sat at the Chefs table where we had the pleasure of interacting with Chef Dale and his staff. The parade of sumptuous dishes continued until we could not possibly eat another bite! Outstanding in every respect, thank you!Food: 5/5
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