Nice visitor centre. The staff are friendly and helpful. They give good info about things to do in Kawerau and nearby places. The place is clean and easy to find at the bus terminal. A good spot to stop if you need help with directions, activities, or bookings.
Friendly encounter with Courtney fox.nShe gave out the instructions clear and was accomodating. No wait time when we visited during the weekend to get the permit to Visit the Tarawera Falls
Good service, but she put the wrong registration on the falls permit.
Nice and quick staff. Got the 10 dollar permit in seconds.
What a super tidy friendly place young ladyTanaya gave me good info and directions to the falls was easy as.