JAE Dunedin - Dunedin

Reviews, get directions and contact details for JAE Dunedin

About

More than just Carpet Cleaning
Wherever you are in the country, with 36 branches nationwide, JAE is always nearby.

"Open 24 hours for Flood, Stain and Fire Emergencies we attend straight away.Approved Insurance Contractors for IAG, Tower, FMG, AIG.Carpet and Upholstery Cleaning Services - with van mounted machines for more efficient cleaning and dryer carpets.Bring in your rugs, curtains, drapes and blinds for quick turn around cleaning at our factory free pick up and delivery terms apply.We offer our services to all residential and commercial customers.By calling our 0800 toll free number 0800 225 552 or 03 488 0038.Our friendly team will be pleased to assist you with estimates over the phone and free measure and quotes for commercial businesses.JAE is not a franchise we are 100% Locally Owned."

Address: 551 Kaikorai Valley Road, Dunedin 9011

Phone: 034880038

Website

State: Dunedin

Zip Code: 9011

Opening Hours

Monday: 07:00 - 19:00
Tuesday: 07:00 - 19:00
Wednesday: 07:00 - 19:00
Thursday: 07:00 - 19:00
Friday: 07:00 - 19:00

Update Info

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Reviews

Michelle and her team were hired to clean our house after some very dusty renovations. I have a usual weekly domestic cleaner with another company, but Michelle from Jae did the best cleaning job I've ever seen. The house has never been cleaner. No corner, picture frame, or surface was overlooked, and afterwards everything was so bright and tidy. I highly recommend Michelle and her team from Jae for any cleaning and will definitely hire them again.

I've used JAE twice now, once for carpet cleaning and once to dry out a room. They are incredibly professional, friendly and thorough. Their level of customer service from office to technician is fantastic.  Highly recommend.

Carpet in one room still wet. Have had other technicians here but no solutions. Not paying. Have used Jaes for years...they need to train carpet cleaners more efficiently and have a stable mature team.  I wish to reply to the response from the manager. This response is personal unprofessional and rude. I note when you have been given previous bad reviews you have replied with courtesy and respect...almost solution focused. I do not understand why I was not given the same courtesy as a long standing customer.  I have used Jaes for years with never an issue. Advice to future customers...avoid the unprofessional general manager at the Dunedin office and deal directly with the technicians.  They are lovely and respectful although some too inexperienced. The general manager disconnected my phone conversation with no immediate recall to apologize. I have raised my concerns with the owner who resides in Central Otago to be met with a horrid email. I have always used and recommended Jaes..never again. Management are rude unprofessional and have no idea of customer service or kindness. I was under the impression this company was grounded in a sense of religious community. These principles do not appear to extend to the general public.  This retort by the general manager and the email from the owner will not go unnoticed.  And I still have wet sticky carpet.

The team from Jae Dunedin are amazing. Excellent service, very prompt, and professional service.  The job they did exceeded all expectations. They explained everything that would happen and talked me through a safety briefing.  Would highly recommend them

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