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ibis Hamilton Tainui

  1. Hamilton
  2. Hamilton Hotel

Reviews, get directions and contact details for ibis Hamilton Tainui

ibis Hamilton Tainui

About

Ibis Hamilton Tainui is your gateway to the Waikato region commanding a unique location on the banks of the Waikato River.

Story

Ibis Hamilton Tainui is your gateway to the Waikato region commanding a unique location on the banks of the Waikato River.
Offering well appointed rooms with city or river views, modern conference facilities and restaurant with balcony and views perfect for al fresco dining.
Minutes from Hamilton's Claudelands Events Centre and superbly located in the heart of the CBD allows easy access to shops, night life and major events. Ibis Tainui provides the perfect combinations for business or leisure.

Address: 18 Alma Street, Hamilton (Nouvelle-Zélande) 3204
Phone: +64 7 859 9200
moc.rocca@20er-9512h
State: Hamilton
Zip Code: 3204


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Reviews
We booked this hotel the afternoon we arrived and staff were very professional and accommodating. We stayed in the $199 room with a pretty good river view and were pleased with the cleanliness of it. It had just recently been remodelled so was lovely and fresh. Great walking distance to the Centre place and town. Downside was paying for parking at $32 a night and you can only access your vehicle if you forgot something in the car by asking for the valet to bring it up. Overall great stay.
Friendly staff, rooms are what you expect as advertised we stayed in King room with city view. Valet was hectic we sat in our cars for a little while before someone eventually came out to start moving the line along. Double checked our check in fee with woman at counter to be sure it included what we paid for which was confirmed though her and what looked like her supervisor/senior colleague room, late check out and one breakfast. On check out was mistakenly paid out by a male staff which has been rectified though they are now telling us we are in owing for what we've already paid for they have been sent receipts and they say it was for two breakfasts but we only booked one. Second time staff have messed up pricing with us in a month. Would recommend booking and paying for what you want in advance online. Pillows are uncomfortable to sleep on and are all one size. Ordered room service from late hours menu paid $22 for dry nachos as they forgot sour cream. Toasties are nice/as you would expect but for $8 both were overpriced. Bathroom floor drain smelt like sewage sometimes. Because we booked late check out we let them know we intend on leaving by 4:30pm. We slept around 2pm but were woken to staff knocking on our door to service it though we were late check out and they should have known. The cleaner was nice about it. Again friendly staff but poor communication, not best service. Not going back there anytime soon.
Decent hotel in the middle of city center. The room itself is quite spacious. There was a Smart TV and fast Wifi. Minimal amenities in the toilet but there are everything that we need. Beware that there is no free parking. 30+ dollars will be charged per night for valet parking. Overall good hotel with good price.
Clean with great customer service. Very handy to the centre. Valet parking is awesome, and I feel the price is right. We had breakfast in the morning, which was excellent. Will definitely be back.Rooms: 5/5
Hotel has just had full renovations and had just opened in time for the field days. Had 2 rooms for 5 nights and found our experience great. Staff in every part of the hotel were so helpful, warm and friendlyRooms: 5/5
Nice room, decent river view, staff were polite and very friendly Not so nice was the lack of parking space. It cost 25 dollars if I recalled correctly a night on top of my room rates ~240 for parking. Which is kind of expensive if you add the days up we were there for 4 nights. Choosed to park somewhere else but it was a little inconvenient not having our car close by when we need it.
Nice location and wonderful view. Good restaurant and nice staff. Sad part is that there is no parking if your are visiting only the restaurant. They have valet service for the inmates though. Nearby activities: The Waikato river bank is right next to the hotel. A good walking track. Also the centre place is across the road. The casino and bowling alley is very nearby.
Have just had the pleasure of staying at the Ibis. From the moment we checked in, the staff could not have been more accomodating. The professionalism, friendless and efficiency displayed from staff from across all areas of the Hotel was exemplary and is an absolute credit to them. Thank you for a great stay.Rooms: 5/5
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