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Horse And Jockey Inn

  1. WKO
  2. Matamata Hotels
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Horse And Jockey Inn
"We are a local Bar, Restaurant and Accommodation in Matamata. Providing alcohol, food, snacks, pool table, beer garden, gaming lounge, pub quizzes & of course a place for you to stay overnight upstairs in the facility.We have a local feel with a local vibe and we love to see new faces in and around the Horse & Jockey.If you popping though Matamata or looking for some accomodation while you stay over, give us a call and we’ll make sure your looked after!"
Address: 85 Arawa St , Matamata 3400, WKO, NZ
State: WKO
Zip Code: 3400


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Reviews
We had a family room for one night. The staff are amazing, friendly and made us feel the most welcomed since we had arrived in NZ from Australia. The food is second to none. Shared amenities but not an issue. Very clean and comfortable. Would definitely visit again when in the area.Food: 5/5
Overnight at the hotel with dinner. The room was spacious, but warm with no air conditioning. The shared bathrooms were clean. Noise from the bar area downstairs kept me up late, but this was during holiday time and may be expected? Staff was very friendly and helpful. Parking limited. An okay birthday experience.Food: 4/5
I recently visited the Horse and Jockey Inn, and I must say, it was a delightful experience. From the moment I walked in, I was greeted with warm hospitality and a charming ambiance. The Room was cosy, which immediately made me feel at home. The food was exceptional! The menu had a great variety of dishes. The service was excellent, and the staff went out of their way to make me feel comfortable and ensure that I enjoyed my experience. The friendly demeanor made me feel like a valued guest. Overall, I highly recommend the Horse and Jockey Inn for anyone looking for a fantastic experience. The food, service, and ambiance all exceeded my expectations, and I will definitely be returning soon.
Never had such an awful experience. The rooms have not be cleaned, towels on the ground, food on the table, not mentioning unchanged sheets....Whilst rooms were confirmed by Booking, they claimed no booking was made and even tried to make us paying twice.....We rapidly escaped and found and Airbnb nearby. Avoid!Rooms: 1/5
I haven't given 5 stars as you aren't like a Sofitel on the Auckland waterfront but. Your food is excellent, your service is personal yet professional and prompt. Great local Matamata pub atmosphere, with some tasty pints. Everytime we visit we remember we must come back more.
Won't be going back here. Horrible service and food. Squishy pork belly with raw veges. Kids ordered the American hotdogs and ended up with battered, deep fried sausages that were pretty yuck. Wait staff gave impression they really didn't want to be there. Had to go to the counter to order desert. They weren't busy so can't use that as an excuse. We were super polite to them. Also there is a kids favorite on the menu thick shake that apparently they no longer make. Maybe the chef was off sick? Not sure. But extremely frustrating and strange experience.
Had the worst experience. Firstly they couldn't find a room for us that was confirmed by phone 3 hours earlier. Our room door kept jamming all the rooms locks were either jammed shut or your door did not close. No TV in our room but other rooms that were cheaper had tvs. The interior is so outdated. The only thing this place has going for it is the staff who's customer service was outstanding . Would I stay again No. Would I recommend this establishment No.
Truly the worst night’s sleep I’ve had and I’ve slept in collapsed tents at muddy raining festivals! If it’s not the noise of the pub and other local bars or depot it’s the AC unit or other tapping. The room is either too hot even with the windows open or too cold with the fan on. No tv in the room. Upon arrival the staff didn’t explain how the keys worked, where my room was. When I asked about food they said the kitchen had closed early and the bar would also be shutting soon it transpired the bar closed an hour later, despite being earlier than advertised and any questions to the staff were met with frightened rabbit expressions. There weren’t any obvious tea or coffee making facilities, no complimentary toiletries provided other than the ones dumped in the men’s communal shower left by previous guests. The bedroom also looked like a wild animal had been let loose in there and the beds were so uncomfortable. Surprised bedding and towels were provided. I stayed here considering it had recent good reviews and I rarely leave negative reviews but this place was a shambles. When I went out for food I was told a takeaway would have to do I found lots of local bars still open and serving so went there and then couldn’t initially get back in. Another guest just happened to be returning at the same time as me and said that the code for the door was on my keys again, not explained to me. We both enquired if we could have a night cap as we were guests, again frightened rabbit expressions from the two staff and they said they’d closer to the last customers 30 minutes ago. Ironically I’d have given the place more money if I wasn’t told the bar was shutting and would have probably got a takeout if that was the case. Seriously, avoid this place. Needs serious retraining and revamping. Don’t let it ruin your trip or visit to hobbiton.
Celebration dinner. Burnt salmon returned to receive raw salmon. Steak sandwich is stewing steak. Cat food. Special guest was over looked and they forgot to even cook her meal. She was given her dessert free. Even the bill was mucked up. Tired decore; staff lethargic; dirty bathrooms. Yuck. Wheelchair accessibility: We had a baby in a pram and other than a downstairs table near the smoking/bathroom area there was no access. All other seating was bar stools or upstairs.
Could be better, no TV or tea coffee making in the room. But Tidy and clean room. OK if you just want to sleep Ideal location for local restaurants and cafes.Rooms: 3/5
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