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HomePlus Tauranga

  1. Tauranga
  2. Tauranga Contractor

Reviews, get directions and contact details for HomePlus Tauranga

HomePlus Tauranga

About

HomePlus Tauranga supplies and installs indoor & outdoor home improvement products, such as insect and security screens, wardrobes, balustrades, awnings, fencing & more. Custom made for your home and lifestyle.

Story

Welcome to HomePlus Tauranga. We supply and install a range of custom made products especially designed for NZ homes and lifestyles.

For the home interior we offer a range of insect and security screens for doors and windows, wardrobe organisers and wardrobe doors. Outdoor products include retractable awnings, opening louvre roofs, balustrades, pool fencing, gates and fencing

Based in Mt Maunganui, we have an extensive showroom for you to view our product range and a wardrobe display that is especially popular with customers. Our display of insect and security screens, louvre roof and retractable allows you to try out and compare the different options to work out which one suits you best. Best of all you can talk to one of the team, who are happy to help you with expert advice on the best product solution for your requirements.

We also offer a free measure and quote for our products at your place, which is especially important for ensuring our custom made products will fit your space correctly. Once it’s been manufactured, your insect or security screen, wardrobe, balustrade, awning, louvre roof, fence or gate is then professionally installed to the highest standard. Your home is your castle and we pride ourselves on looking after our customers and their homes.

With a 5 year warranty on products and local backup from the HomePlus Tauranga team you can trust us to look after you.

We look forward to you visiting our showroom at 15 Newton Rd, Mt Maunganui or call us on 07 574 7281 and make a time for us to visit your place for a measure and quote.



"HomePlus Tauranga have a great range of custom made products to enhance your home and lifestyle. Owned and operated by Tauranga locals Murray and Trena, they are proud to deliver a great service and a wide range of quality products to customers throughout the BOP.Whether it is security or insect screens, balustrades, awnings, louvre roofs, wardrobe organisers or wardrobe doors, fencing and gates or showers, HomePlus Tauranga are here to help customers with a solution to their problem and pride themselves on going the extra mile for customers.The showroom in Mt Maunganui has a comprehensive display of HomePlus products, so call in or phone them for a free measure and quote."
Address: 15 Newton Street, Mt Maunganui, Tauranga, Nouvelle-Zélande 3116
Phone: +6475747281
State: Tauranga
Zip Code: 3116


Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30

Update Info

related searches: HomePlus NZ, Homeplus online shopping, HomePlus Taupo, Homeplus Tesco, HomePlus Hastings, Home plus Balustrade, Home plus wardrobes, Home plus insect screens
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Reviews
Super helpful up until we made the purchase of the two screen doors. The man who came over to our house to fit it was lovely and really informative however we ordered on the 18 October we were told that it should be 5 weeks from our deposit being paid. Have asked multiple times for an eta no answer. Have had no responses from my emails since Nov 2. I have responded to the email thread not starting a new email and nothing. The assumption was that Trina wasn’t receiving my emails however as I’m responding to an email thread that seems to be a little perplexing… the woman I just spoke to on the phone said she’d look in to it and call me back back I find it confusing how she’ll also be able to do this with out taking my name or contact details. Can’t vouch for the quality of the product as we still haven’t received it with zero installation date or communication in sight. Beyond disappointing.
I have to agree with the previous review from Bruce. Our experience with Homeplus was very similar, lack of communication and rudeness led to unpleasantness and disappointment, the end result was satisfactory but getting to that stage wasn’t a good experience unfortunately
It's always a bit unfortunate when the staff have to defend the business but this franchisee operation is a good example of that. Staff apologies to customers when the front office muddle things. Franchises are often not indicative of the franchisors business but perhaps the two are linked. Fundamental to any successful business is good communication. Sadly, this place does not practice doing it. I get it that delays are a problem and other things get in the way covid is a grand example but the surviving businesses get the communication right, they add the extra effort and make sure their customers are in the loop. I don't think Homeplus fits that description and I worry they are setting themselves on a path that many other franchises have travelled, oblivion. Don't pay deposits to this place because they dont meet good business practices.
Very poor service for the following reasons: 1. Booked the first inspection of the property for installation of railing and no one showed up until a week later due to the receptionist booking the wrong date. 2. After they had given me the quote I was told the job would be started in 4 weeks. 9 weeks later the job hadn’t started and then we went into lock down. Home plus tried to blame lockdown for their poor service and would not accept any responsibility 3. Started the job once we were in alert level 3, left the job unfinished for about a week. I called the receptionist and complained about all these things and poor communication. She interrupted me and was rude. 4. The job was only finished after I chased them up. No apology or discount offered for shoddy service. Very poor customer service and communication due which ruined this experience. The tradies who came over to do the job were fine and polite and the workmanship was good, but poor customer service
Thank you Murray and your HomePlus team in Tauranga. After 30 years of living with an old balustrade you came up with some great ideas for my renovation and the finished project is amazing. Clearly not only is my new look great for the house, it is also great for resale. Your support and guidance from the whole team who turned up and installed when they said they would, is much appreciated.
Great service from Murray helped us assess the details and come up with a great plan for our pool / deck fencing. The team fitted the glass fencing on time and professionally. Murray made sure the spec was correct and it looks great.
I was incredibly disappointed with the service from Home plus Tauranga, Trena the office lady was incredibly rude despite having paid in full for the service 5 months ago. I found getting a hold of Homeplus on the phone increasingly difficult. There was issues with Home plus having organized a worker who wasn't educated in how to install a shower doam and then the one day I have available each week to get things done was off the table for a re-install. Poor service from Trena, more flexibility or letting potential customers know in advance if there is a day off the table for installation and downtime prior to installation needs to be established during the quote process. Special thanks to the blokes who completed our install and apologies to the one gentleman who’s appointment I missed due to Mum brain and a new job!
Had Fly Screens installed and not only do they look amazing but the staff were wonderful to deal with. Made the experience very easy and simple. Highly recommend HomePlus Tauranga
Muzz and Trena have done a couple of joba for us. One a fly screen which was great. The other was our pool fence. I got a couple of people around to quote. Muzz was outstanding in his knowledge and as important thinking about how it would all look. We had a few tricky bits that needed some creative thinking - a great solution was proposed. Nice work team!
Untidy and messy finishing on mdf doors, which we have basically been told is not their problem. Initially quite polite and helpful but quite rude when quizzed on workmanship.
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