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Hermpac

  1. Auckland
  2. Si̇lverdale Store

Reviews, get directions and contact details for Hermpac

Hermpac
Address: 110 Foundry Road, Silverdale 0932, New Zealand
Phone: 09 421 9840
State: Auckland
City: Silverdale
Zip Code: 0932


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Second property using Hempac, this one spent $80,000 on cedar, opened sealed packet and found about 14 broken boards in the middle of the packet, their rep agreed they were delivered damaged but they refuse to any refund or replacement. The excuse, we took too long to claim, we were asked to take the delivery early, whch we did, it was a huge job so of course it would take some time to open all the materials. Pathetic customer service, I would suggest buying elsewhere, there are about 3 other cedar merchants. To top it off the rep emails saying look forward to the next job. Seriously out of touch with customer service and they don't stand behind their product. It's not the value, its the principle of the matter.
Had great service,,, good info from the lady,,, magic
Jess Whitten helped us today with a variety of cladding and flooring options for our new build. We had plenty of questions, her product knowledge was extensive, we were both impressed that not one question went unanswered. Jess also offered to follow through promptly with pricing info and further excellent customer support. Highly recommend visiting her in the Silverdale showroom, she’s a credit to Hermpac
Worst customer service after spending thousands of dollars. Next development we will use another supplier. Lost us as customers.
Random lengths means a stack of 1.8 to 3m at best, damaged boards and incredibly poor grade timber. Disappointed at $44 a metre
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