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Healthy Foundations

  1. Timaru
  2. Timaru Nutritionist
  3. Timaru Health & Wellness Website

Reviews, get directions and contact details for Healthy Foundations

Healthy Foundations

About

Dietitian and Nutrition Services in Timaru and South Canterbury

Story

Dietitian and Nutritionist now providing services in Timaru and South Canterbury. Providing simple and easy to understand advice while helping clients maintain a positive attitude towards food and eating.

Address: Timaru 7910
Phone: 0204 1479 934
State: Timaru
Zip Code: 7910


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Reviews
I loved my psychiatrist, but this establishment is run by idiots. They are extremely disorganized and I am quite certain they are incapable of doing anything right. I would love to see Dr. Chung again, but the aggravation of working with the billing department, patient portal, and anyone who is not Dr. Chung himself, is not worth the hassle. I need to find a therapist for the sole purpose of the anxiety and intense aggravation and disappointment caused by Healthy Foundations Group. I wish I had a dollar for every minute of my time they wasted being on the phone because I’d be well over a millionaire. Healthy foundations group should be embarrassed by their disorganization and business practices and I recommend they rework and restaff everyone except Dr. Chung.
Please for the sake of your mental health, which is what they're supposed to help with, NEVER be a patient with this group. It is literally impossible to get in touch with anyone at the main office. I really wonder what they do all day. I have been trying to get in touch with anyone about forwarding my health records to my primary care physician and something that should be extremely simple is so difficult. So damn unprofessional. Some of the worst care I have received. You are better off finding another physician.
Be sure you know what you are getting into with the administrative side of this group that hides behind an inefficient and extremely frustrating portal. Had similar experience to the other reviewer in terms of our credit card being charged a large sum without forewarning for six months of invoices that were never posted so we did not know the funds were owed. Charges can suddenly appear as well...for things you don't actually owe! So watch the portal carefully and keep track of every single appointment, transaction, when you pay, etc. If you and/or your family are experiencing a challenging time in your lives, these experiences will only add to them. The care has been good--but the admin side is a huge part of the experience and cannot be overlooked.
Ok so i guess i will be the first to tell everyone how terrible this company is when it comes to handling money. I came here to speak with someone regarding how to handle all of the deaths i had in my family recently and I accidentally missed two appointments and was charged around 125 for each one. i was aware and ok with that, what i was NOT ok with was that after 30 days, if there is an outstanding balance, they take it all out of your account. They say it is their policy, but there was no written documentation on their website about it or anywhere on the documents they physically provided to me. I called them to complain and they voided that transaction so that i could get that money back and set up a payment plan. The next issue that happened is that at some point around MAY, the transactions of my payment plan that were originally successful starting FAILING. There was money in my account, so then to my understanding, my balance was at a standstill. No notifications about it. You cant reach the billing office if your life depended on it. There is only ONE person at the billing office and they take at least a week to get back to you. I could go on and on about how terrible the billing service is here, but i will leave it at this. I ended up just paying the full amount i owed and i am done with it. Great therapist, but terrible service from the billing department. Thank you to my friend at the office for helping me out through this because this was so stressful.
I’ve been coming to this company for years now. I hope people will believe me when I say I’ve seen it change and grow in more many ways. I love Healthy Foundations, especially the head director, I don’t think I would’ve become the person today without its support and advice.
Dr. Driver and his team are compassionate, capable, kind, and through.
Aweful experience with this company. They are not responsive at all.
Sad place to claim they help people.
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