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Health Te Aroha

  1. Waikato
  2. Te Aroha Hospi̇tal

Reviews, get directions and contact details for Health Te Aroha

Address: 28 Church Street, Te Aroha 3320, New Zealand
Phone: 07 884 8053
State: Waikato
City: Te Aroha
Zip Code: 3320


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM

Update Info
Reviews
We are new to Te Aroha health.nWe saw someone for our daughter who had ear pain, they said nothing was wrong- 4 days later her hear is now leaking. Go back to triage saw the same doctor whom we do not recommend. She prescribed x2 prescriptions. Went to the pharmacy- they tell me to wait because both prescriptions dosages are wrong. 1hr later I’m still in town waiting for my prescriptions to be sent through. The pharmacy asks me to call the practice because they don’t have any luck. So I call but they can’t help either because I have to wait for the doc to send it through. - now I’m waiting and waiting for someone to “hopefully” help me because they are busy- I ask to speak to management but they don’t even know if they will be there. I’m so disappointed that errors can’t be resolved and the patient is left to wait without word. I’m told I could wait 2 mr hrs in town.
The lovely staff at Health Te Aroha really do care about their patients.nIt's not easy to get an appointment these days with staff shortages and lots of people being sick, however twice now in as many weeks I have been really looked after by everyone at Health Te Aroha. Thank you guys, and a special mention to Nurse Natalie and Dr's Eade and Scott plus the lovey Megan on reception for her help and advice.
Pretty unprofessional. Messed up my appointment today, and refused to see our 6 year old in the past when he was sick even though we were going to register with their practice. Told us it would take 5 weeks to transfer his records even though our old doctors could have sent the records same day. Told us to just drive him to Hamilton. Didn't bother checking if he had any serious symptoms.nIn our old practice they would fit in sick kids and anyone who was badly ill.nWill be looking for a good doctor's practice, don't think I trust my families health here!nI have complained to this service and they have apologized and are undertaking an investigation. Apparently all calls to this practice are rerouted to a call centre in Hamilton then the practice gets back to you.nNot great. We have reregistered with our old doctor. Our old medical practice is awesome and nobody deserves an unprofessional practice!
They don’t seem to be able to use common sense when someone needs help, someone who hasn’t filled in the enrolment form yet but is willing to enrol. Person is in discomfort ‘but we can’t help her if she hasn’t started the enrolment yet’. But she’s in discomfort! How about making it about people, not paperwork!
Our family are well looked after at the practice and have been for almost 5 years. The doctors don’t rush you in and out even though appointments are only 15 mins long. They also have emergency appointments to squeeze us in when needed and have been easy to access for COVID testing.
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