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Reviews, get directions and contact details for Hanmer Holiday Homes

Hanmer Holiday Homes

About

Hanmer Springs largest accommodation provider, with Hanmer Holiday Homes to suit any budget. Enjoy privacy and space when visiting NZ's Alpine Spa Village

Story

Hanmer Holiday Homes offers the largest range of holiday home accommodation in the wonderful alpine village of Hanmer Springs. From the economic to the extravagant, we have a holiday home to suit your accommodation needs.

With holiday home accommodation you get a home away from home where you can enjoy your own space and privacy without intrusions from other guests or staff, and we all know how true the old saying is - "There's no place like home". All of our Hanmer Holiday Homes are fully furnished and made affordable by being self catered however you can choose to have the holiday home fully serviced including options such as linen hire, equipment hire and cleaning services. You can design a package to suit your budget!

Mission

"To provide a wide range of comfortable, clean and welcoming accommodation homes using a personal, efficient and effective service to our tenants and homeowners."

We endeavour to provide that extra personal service and trust that you will experience this when you choose to use Hanmer Holiday Homes.

Products

Contact us via the website or phone (03) 315 7336
Email: [email protected]

Address: 63 Conical Hill Road, Hanmer Springs 7334
Phone: 033157336
zn.oc.semohyadilohremnah@sgnikoob
State: Hanmer Springs
Zip Code: 7334


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 17:00


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Reviews
We've been staying in hanmer for 20 plus years and its Not as affordable as it used to be. Extra fees that bumps up price alot more than the advertised price. Like a $74 inspection apon departure is extravagant. $220 per night was advertised price ended up being $275 per night when paying. Saying that we had problems with heating at accom and they were reasonably helpful.... But were aware of the problem we had already from previous clients but still hadnt fixed the problem and allowed us to book.
HHH managed the house I booked through work. Other then dust and marks on the walls, honestly no complaints we got exactly what we needed for our stay. Fridge TV cooking utensils and beds even cleaning supplies.We werent expecting a 5 start hotel but got what we expected for a holiday home.
We had a good stay. The problem was that we left an unique, expensive item behind and described the location that it was left to the person on the phone after we had left the south island and apparently it was 'not found'. We know exactly where it was left and so it seems suspicious and unfortunate that we never got the item returned to us.
Didn't really appreciate having to move a load of firewood from the parking space to get my vehicle off the shared driveway... couldn't get oven or TV To work so less than pleased with our stay on this occasion
It's fantastic to have a great time in hanmer. Hanmer holiday homes allows you to stay longer and enjoy what hanmer has to offer.
DO NOT book with Hanmer Holiday Homes, painfully and comically unprofessional! I booked this accommodation for my family of five. I noticed about 10+ different signs around the house on arrival, giving us behavioral instructions beyond reason. For example a huge cleaning list or threats to be charged extra if we don't do this or that. For example taking our rubbish with us or not to steal wood. That makes anybody feel unwelcome, plus I paid $580 for two nights, so I feel I'm fully entitled to expect a certain standard. I however do not expect to be told to make sure the place is clean for the next guests when I leave, especially when the house is dirty on arrival. HHH doesn't seem to employ any cleaners...the place was absolutely filthy. Dust everywhere, dirt on the floors and walls. When we plugged the electric blankets in and fished for the multiboard under the bed, we discovered not only piles of dust and dirt, but also someone's old knickers AND a pot of lube Rock'n'Roll, Baby!. The shower had cracks in the bottom, so the water freely runs into the foundations, which make it unusable and actually illegal to rent out. Additionally, the smoke alarm was not working, which is of course illegal as well....but who cares about laws or safety while raking in the millions! The toilet brush had been in the house much longer than I have lived in New Zealand 10 years +. I guess HHH can get away with a working attitude like this in a tourist hot spot...minimum input, maximum $. We went and talked to HHH at their office and requested at least a partial refund. We were told they aren't responsible for the cleaning obviously and don't have a refund policy clever! - but of course a Terms&Conditions folder! They were annoyed we dared to complain. They basically admitted to have never seen the house from the inside after purchasing it not too long ago. I would have been much better off booking through Airbnb, at least I could have gotten a full refund, as they look after Guests and Hosts alike. So much for supporting local. I own and run a holiday accommodation myself...I guess I have VERY different standards. Appalling.
Owners and guests beware! We made a booking through Air BnB for a home managed by this company. They then requested we pay an additional $1000 as a bond nothing mentioned prior to our booking and payment, and requested this bond privately outside of Air BnB which is completely against the terms and conditions of Air BnB policies to protect both hosts and guests from scams/fraud. This is a potential legal issue for home owners and an easy way to have your property BANNED from air BnB - so tread lightly when dealing with careless people like this. After discussing this bond request with the company, they then proceeded to cancel our booking on the false basis that we are having a "stag party". We had clarified already we will not be having any form of party activities so this was very rude. Obviously they were just not happy that we had called them out on thier poor behaviour and ignorance of the air BnB rules - definitely not the type of company anyone would want managing a home for them and we are gobsmacked they have been in business this long. The accusations of a 'stag party' stemmed from our group being Males aged 25-30 + dad who is in his 50's, all brothers and dad on a private family getaway. They had gathered this information by asking some questions claiming they need to "vet" thier guests - in reality they are obviously just discriminating based on both age and gender. Definitely would not recommend anyone use this company, ESPECIALLY not privately through thier website. Use Air BnB if need be as at least you have a medium to discuss issues and easily get a refund. Absolutely appalling and you should be ashamed to run such a shady business with extremely poor service standards.
Thrilled with our recent Hanmer Holiday Home experience. The home exceeded our expectation and the help we received from the staff was friendly, prompt and is the reason we will rebook again. Best customer service experience ever.
Great pricing and house are super tidy, had great time even when the weather is not the best, nice to find the house have broadband internet when the booking website says no internet.Rooms: 5/5
Have booked a few times before. Great customer service and very easy to book. U arrive after 2 and keys are in a lock box and they txt u the code for the box. Way better than booking a hotel room when you can get a whole house. Works out very cheap if you can get a house with alot of beds and go up with friends and family and split the cost. me and family got a house for weekend. Easy and hassle free. Thanks again
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