Travelled from Palmerston North to Hamilton on Northern Explorer on July 4nFabulous staff member at desk in waiting room .My pick up was very late arriving .Most helpful and pleasant young woman at desk who even offered to make me a cup of tea as it was a very cold day A staff member you can be proud of!nI am a 70 plus traveller
Enjoyed our trip up to Papakura so special to go through Pokeno and Tuakau wish Te Huia would stop at least at Tuakau and Te Kauwhata too. Very comfortable and clean lovely helpful staff if you haven’t got a bee card don’t panic you can get one from the lady that waits at Hamilton for the train to leave. If we don’t use this service it will disappear an incentive would be good for kids and youth to travel for free on weekends and school holidays I see if you have the Hop card you can ravel for free as a youth let’s bring it to Waikato too. Good prices from the Cafe see list on pics. It was so stress free will use in future would use more if stops at Pokeno and Tuakau. Thanks Te Huia been back enjoyed our pies this weekend the tea could do with stronger tea bags the English breakfast is very weak tea. But travel was a breeze able to relax with family and take in the views thanks again best to get off at otatahu instead of puhinui for transfer to brittomart eastern Line as only buses run from there on Saturday also get the at hop card at train stations in Auckland cheers.
Traveled from Hamilton to The Strand in Auckland on Saturday morning and back again late afternoon after a fun day with the kids in Auckland. Great service on the train. No traffic. No petrol or parking costs. Great views and a good nap on the way home. We’ll definitely be doing this again!
Train was on time and no dramas. Very good experience. The train was very clean, toilet very clean and staff friendly. You have to have the bee card as there is only 1 pay station if paying cash
Traveled Saturday 5-03-22 From Frankton through to the Strand return. Very helpful friendly staff on board a very modern comfortable train. Don't expect TGV speeds at a just under two and a half hour journey, but the time went very quickly. Great to get a glimpse of towns that we would normally by-pass going by car. We thoroughly enjoyed the stress free journey, a great way to get to Auckland if you are not in a hurry. If the line was upgraded and journey time reduced, I am sure more people would use this service. The coaches are very well appointed and don't forget the free wifi. I encourage every one to try this service at least once.
