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Reviews, get directions and contact details for Haka House Rotorua

Haka House Rotorua
Basic dorms & private rooms in a casual hostel with a shared kitchen, an outdoor lounge & a TV room.
Address: 1278 Haupapa Street, Rotorua 3010, New Zealand
Phone: 0210 887 4431
State: Bay of Plenty
City: Rotorua
Zip Code: 3010


Opening Hours

Monday: 7:30 AM – 10:00 PM
Tuesday: 7:30 AM – 10:00 PM
Wednesday: 7:30 AM – 10:00 PM
Thursday: 7:30 AM – 10:00 PM
Friday: 7:30 AM – 10:00 PM
Saturday: 7:30 AM – 10:00 PM
Sunday: 7:30 AM – 10:00 PM

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Reviews
Very comfy beds which don't bend or sink. Pillows and mattresses are also amazing. Super private bunk with good quality curtains on both sides. Everything is very clean and well maintained. The kitchen has plenty of utensils and appliances. Last but not least Great staff. The best Hostel I ever stayed in!
I reserved a room for one night to take part in the “Run the Forest” event in Rotorua. The location was incredibly convenient and the cost was fair. However, I encountered a few issues during my stay.nnThe reception service was not up to par. Despite completing an online check-in, which included ID verification, I was asked to present my ID again at the reception. I also requested a late checkout as I needed to freshen up post-run, but the staff was inflexible and unable to accommodate an additional hour.nnThe room itself was adequate for two people, equipped with a basic toilet, bath, fridge, hot water kettle, and two coffee mugs. However, the fridge was empty, lacking even basic amenities like coffee, tea, milk, or bottled water. The television was non-functional, and there were no instructions provided on how to operate it.nnAccessing the property through the security gate was a challenge with the provided FOB. Fortunately, another guest was kind enough to assist us. There was also a lack of support available after hours.
First time staying in a hostel. I stayed in a 6 bedroom dorm. I was lucky the weather was not warm so it was comfortable at night, a little cold since one person wanted the window open all night. Beds are private and a good amount of storage room under them. Kitchen and eating area was clean and enjoyable. Free parking 5pm to 9am just outside the hostel which was a bonus.
I've stayed at a lot of YHA's before and this is the worse one by far. The main kitchen is ok but the sub satellite kitchens dont have the amenities like tge main and your card only works for the one nearest to you. So many people are cramped in one building that the hot water runs out all the time I couldnt take even 1 warm shower. Yeah most terrible YHA i've ever stayed at! Staff are not friendly and helpful. Something is wrong with the temperature in the room. The place is very noisy all the time. Paper thin walls, Extremely noisey!!
Location is good and that’s all the positives done and dusted.nStayed in many Haka hostels and this has to be the worst due to the fact their customer service is absolutely appalling. Just as a brief explanation of the incident - we spoke to the front desk regarding noise as there were a group of children who were loud at 1am - probably wouldn’t have been an issue if the walls weren’t paper thin and the only solution they had at the front desk was for us to go into a downgraded room. My partner asked him if he could enforce the 10pm quiet time which was obviously an issue for them as they clock off at 6pm and no longer care about how comfortable your stay is. Also the word thank you doesn’t seem to be part of their vocabulary which is a huge pet peeve. I’d personally put my travelling funds into other hostels in Rotorua or stay in a camper as this place wasn’t worth the money.
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Directions to Haka House Rotorua with public transportation


Amohia Street 60 meters
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Ranolf Street - Cnr Arawa Street 70 meters
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Ranolf Street - Fronting No. 1232 100 meters
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Amohau Street - Ranoulf Street 260 meters
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Rotorua CBD - Arawa Street 280 meters
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