Hagley Windows and Doors

If you’re thinking of using Hagley Rangiora, my strong suggestion is don’t! The workmanship is less than subpar, they used so much sealer round the door frame, it’s white instead of clear & looks awful. They provided the wrong door handle & instead of rectifying the situation, I was more or less called a liar by Jason the sales guy. Jason is in desperate of a customer service course as his attitude is appalling. Incredibly disappointed

All I want is a quote for double glazing on my house this is a third company that is made an appointment and then cancel Well re-scheduled and then not showing up Thanks you for wasting my time Jason. Good to know you don't need the potential 25 for 30 grand worth of work

Fiona went above and beyond our expectations and was incredible to deal with. Nothing was a problem - despite a few changes by us along the way.

Absolutely appalling service. Left out of the loop for months. They measured our windows wrong TWICE, when we contacted them it took weeks for a response, when they finally did reply there was no apology for not being in contact. Constant delays and head aches. We were sent products with a MULTITUDE of faults. We then paid for the reveals to be repaired and they wouldn’t even cover the repair costs EVEN THOUGH IT WAS THEIR FAULT!!. After a constant battle they did repair the remainder of the faults but only 3 months later. Still left us out of pocket for the repairs we decided to undertake without their help as we were sick of waiting. I would NEVER use them or recommend them to anyone.

Customer service left a lot to be desired. Not very helpful when you are searching to fix a problem concerning their windows/doors.

I found that the CEO here was really helpful and went beyond my expectations to service my glazing needs

Amazing window and doors. With great service