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Hacker Kitchens NZ

  1. Albany
  2. Albany Kitchen & Bath Contractor

Reviews, get directions and contact details for Hacker Kitchens NZ

Hacker Kitchens NZ

About

Hacker Kitchens is the home of beautifully designed and expertly engineered German kitchens. 100% German made and installed into your home in NZ.



"A kitchen is a meeting place: A common area to spend time with friends. It’s where families convene a few times a day to connect, rest, and refuel. Where they grow old together, sitting in their same spots around the table, remembering their first few meals in the space. Memories live with the scratches on the doorframe tracking your child’s growth.Häcker Kitchens, founded in 1898 by German carpenter, Hermann Häcker, are manufactured in Rödinghausen, Germany, and installed in homes worldwide. Despite it’s growth, Häcker Kitchens is a family owned business that still feels like family.As much as our brand values quality products, we highlight our serservice as your local designers. We are here to guide you through your kitchen renovation."
Address: Unit 6 19 Apollo Drive, Rosedale, Albany, New Zealand 0632
Phone: +64 9 476 2590
State: Albany
Zip Code: 0632


Opening Hours

Monday: 08:30 - 18:00
Tuesday: 08:30 - 18:00
Wednesday: 08:30 - 18:00
Thursday: 08:30 - 18:00
Friday: 08:30 - 18:00
Saturday: 10:00 - 16:00

Update Info

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Reviews
After investigating a number of local kitchen companies and being dissatisfied with their designs and assistance I came across Hacker Kitchens. Both Julia and Phil were very professional, very knowledgeable and went out of their way to assist with my requirements. They have been helpful with the delivery and installation of the kitchen and we are very pleased with the functionality and quality of the Hacker product. Would highly recommend.
Hacker Kitchen, we can't thank you enough for our phenomenal new kitchen. You have transformed the space and our lives. We are so happy every time we use the kitchen. The design, materials and usability are exceptional. Friends and family are in awe. Well worth the investment and will easily prove a great ROI when we eventually sell. Special thanks to Julia for her incredible customer service; efficient, great communication skills and delivered on her word every time. Highly recommended.
Do not contract the services of Hacker Kitchen NZ if you don't want to lose sleep, money and peace of mind. Full details of our nightmare experience below. We employed the services of Hacker Kitchen NZ to design, supply and install our brand new kitchen in 2021. Unfortunately, we had a terrible experience in relation to the supply and installation of the products purchased and our kitchen is unfinished to this date. A number of items need to be replaced due to manufacturer defects and incorrect measurements from the installer. We have also been fully charged for items that were not installed properly or not installed at all. Additionally, we have got product specialists involved from Liebherr who have verified that the installation of our fridge was not in accordance with the product specifications, and indicated that we may have future problems with the appliance due to this incorrect installation. In spite of the fact that the representatives of Hacker Kitchen agree this all needs to be rectified, they refuse to order the replacement parts from Germany and our kitchen remains unfinished despite having paid the total cost in full. To note - we always paid the installments requested by the company immediately at their first request. Now, we have been forced to engage a solicitor, who has offered options to the company directors, who are still refusing to come to an agreement. We are unable to fully utilise our kitchen because there are a number of issues in relation to the design of the kitchen that go against the original plans, and these issues are creating serious inconvenience. We feel that we have been deceived by the company and that we have no other option but to take them to court. We were given a lot of assurances that we would be very happy with the result and that everything would be in accordance with German manufacturing standards, but we have ended up with the opposite. The representatives of the company have been behaving in an insulting manner towards us and our solicitor, including the company director Julia Shuttleworth. We have been lied to in correspondence with the company, and Julia is not making any attempts to de-escalate the situation but, on the contrary, is herself behaving in a reprehensible manner. We cannot in good faith recommend the Hacker Kitchen brand and we definitely would not recommend Zuhause Ltd as representatives of Hacker Kitchen, unless you expect to be deceived and insulted.
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