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Ground Control Landscaping & Maintenance

  1. Auckland
  2. Auckland Landscape Company

Reviews, get directions and contact details for Ground Control Landscaping & Maintenance

Ground Control Landscaping & Maintenance

About

Ground Control offers Landscaping and Garden Maintenance services Auckland wide. We specialise in all aspects of garden design and care, including, but not limited to, hedge trimming, mulching, lawn care, pest control, planting and weed control



"Ground Control is one of the UK’s leading landscaping and external solutions providers for the commercial sector. In addition to securing some of the country’s biggest clients, we have also received multiple awards for our work, including the Queen’s Award for Enterprise Innovation. We have earned this recognition as a result of our commitment to delivering a broad range of services, to offering a tailored approach to each job, and to conserving the wider environment through best practices."
Address: Auckland 0600
Phone: +64276295214
State: Auckland
Zip Code: 0600


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Reviews
I worked for them on a site in Cranleigh, was asked to help out by doing work on another site, I agreed, when it came to payment, they messed me around no end, AVOID...
Absolutely rubbish company lazy rude come around very late at night sometimes around between 22:00 hours and sometimes late to turn up there vans don’t have there Company name on them. And sometimes come at 21:00 in the evening
I have worked at Ground Control for over 15 years and have always been treated well with investment made in regards to training/courses. The company is very forward thinking and has expanded/grown during my time with the business which is great to see, providing new opportunities and keen to promote from within as well as bring in new employees for a fresh approach. The direction now is one of "caring for the environment" and one they take very seriously with ambitious plans in regards to tree planting.
We never had a problem with the company until about 3 weeks before we moved out. The gardeners always had to borrow a key for access to the back yard, because they lost their set of keys. Unfortunately for us, they managed lose ours as well. No big deal I thought, it happens. Problem was I had to get all of my locks replaced because of this, which cost me £450. I got in contact with the company asking for some compensation, as this was hardly my fault. That was over 3 months ago! Every person that I have spoken to has been either unhelpful or just plain rude. The answer I got the most was: "Sorry not my job, let me pass you onto ___" I have been passed from one department to another and not only that, their line manager has completely ignored my last 4 emails. I don't know if this is how you normally deal with customer complaints, but it's absolutely unacceptable! Edit: We were refunded the money in full in the end, which I am very grateful for!
Where do I start. Ground Control are contracted for the grounds maintenance in the property where I live. Since having the contract the state of the grounds has gradually deteriorated, they often don't bother turning up and when they do seem to do a very poor quality job. One of their staff was once heard on the phone saying "This site is a doddle". Well if its a doddle why are they doing such a terrible job
I hadn't even heard of this company until I got woken up by one of their guys trimming hedges opposite my house at 6 in the morning. I phoned up to complain and the guy I spoke to was really apologetic and promised to get something done. I had someone try and get hold of me for the past couple of days since and not long had a call from the managing director to apologise and let me know that something had been done about it, all of this was unexpected. I think handled it very well and I appreciate them getting back to me because most people don't.
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