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Reviews, get directions and contact details for Grand Mercure Auckland

Grand Mercure Auckland

About

Located in the heart of the Auckland waterfront district, Grand Mercure Auckland overlooks the spectacular harbour and bustling city.

Story

Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.

Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

Address: 8 Customs Street East, Auckland 1010
Phone: +64 9 3778920
State: Auckland
Zip Code: 1010



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Reviews
A very comfortable stay in a well appointed room. Stayed on the 11th floor facing city side -- high enough up to dampen the noise from Customs Street below, and with an excellent view of the SkyTower and cityscape. All of the staff were absolutely lovely.
Stayed here for the duration of quarantine. Great sized room and bed. Can't fault a thing. The food is incredible! Staff are super helpful.
Undergoing managed isolation so not representative of normal service in any way. Staff are helpful & friendly. Food is....ok at best, the room is clean & comfortable though the toilet cistern leaks & recycles constantly. The WIFI is dial up slow. I am confident that it's much better in more normal times.
This place is awesome. Nice room, great location and wonderful staff. Also, the food and drinks are superb! I’m so grateful I was placed here for quarantine. Hopefully business picks up once the pandemic is over - the team here has done so well and deserve all the praise they’ve received!
Just did quarantine here. Very comfortable place to be in for it. I won't rate much more than that because obviously the food, service and such wasnt an accurate representation of their norm.
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