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Four Square Te Anau

  1. Southland
  2. Te Anau Grocery Store

Reviews, get directions and contact details for Four Square Te Anau

Four Square Te Anau
Address: 30 Town Centre, Te Anau 9640, New Zealand
Phone: 03 249 7547
State: Southland
City: Te Anau
Zip Code: 9640


Opening Hours

Monday: 8:00 AM – 9:30 PM
Tuesday: 8:00 AM – 9:30 PM
Wednesday: 8:00 AM – 9:30 PM
Thursday: 8:00 AM – 9:30 PM
Friday: 8:00 AM – 9:30 PM
Saturday: 8:00 AM – 9:30 PM
Sunday: 8:00 AM – 9:30 PM

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Reviews
While walking around to find dinner I made a small stopover to the grocery store when arriving at Te Anau. Got some necessary items for preparing breakfast as hotels in Te Anau do not come with breakfast and you have to dine out which is expensive and not budget friendly. Bread, fruit, yogurt, and organic milk are top essentials for a quick grab and go without the need to meal prep. Spent a little over NZ $15 for the items.
I was given very good customer service by the blonde staff member. Went out of her way to help me search for goods. Not sure why the bad reviews? Would recommend.
I had a pretty disappointing experience today. An older blonde staff member at self-checkout yelled at me very abruptly across the till and accused me of taking a bag without paying. I had originally been planning to use the reusable bag, but when I noticed the paper bags, I switched over. While doing so, she yelled across the area that I needed to pay for the bag. When I tried to explain, she insisted I wasn’t “allowed” to change my mind and seemed to expect me to pay for a bag I hadn’t actually used and hardly touched.nnI ultimately used the paper bag and scanned it, but she again implied I was trying to take the 35 cent paper bag without paying. It didn’t make sense - I’m clearly paying for my items, and the interaction felt unnecessarily hostile.nnIf the initial approach had been more polite, I would’ve assumed it was a simple misunderstanding. Instead, the tone and attitude made the experience feel targeted and uncomfortable. It also didn’t help that she made comments under her breath to another customer afterward.nnI hope staff can be reminded to approach customers respectfully rather than assuming bad intentions. It makes a big difference in how people feel while shopping.nnTo help identify the staff member:nShe was an older blonde woman working the till at the time of my visit 11/22 just before closing. I didn’t catch her name, but she had a distinctive appearance including noticeable gaps in her front teeth, which may help narrow down who was on shift to discuss her behavior.
I was disappointed with my recent visit to Four Square, particularly due to the lack of professionalism in customer service. As international visitors, we expected a welcoming environment, but unfortunately, our experience was quite the opposite. A staff member named Olivia appeared disengaged and displayed behavior that could be perceived as discriminatory. If retail work is not something she enjoys, it may be worth considering opportunities for others who are more enthusiastic about customer service. Her attitude created an unwelcoming atmosphere. Given similar concerns noted in previous reviews, I believe a formal review of staff conduct and training may be necessary.
It's a town and traveler necessity, and that's what to expect overall. Not too far of a walk from the main campground when carrying a bag or two back and otherwise right in the town centre. I don't know if I can speak much to prices as every town has its own supply and demand challenges, but water and such seemed to be double. Aisles surprisingly well spaced, but with that small town feel to how it's stocked. Did feel put off by some of the staff as it just felt like a glaring contempt of us for some reason to where I wanted to try to lighten the mood just to break the invisible ice but felt it wouldn't be welcome. To end on a good note though, they did have this very tiny shopping trolleys for kids I suppose which was cute.
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