Pretty low bar at this theatre. They didn't bother cleaning the theatre after the previous screening, so there was rubbish in most of the isles and popcorn all over our seats. We went to let them know, and someone came in to just brush the popcorn off our seats, ignoring the rest of the theatre.
Food is way too expensive, the price of a hotdog is $10, a packet of lollies - $9, and a small packaged ice cream - $7. Also, customer service could be better. The staff member serving me was very stand-offish.
Normally. My experience has been great. Tonight, I sat down on my seat in Cinema 5, onto a pile of Malteasers left on the seat! This is not only demeaning but it is just not okay. I get Thursday is not a busy day but it does not account for tardiness. Do better
Very disappointing to be visiting Whangarei and taking my Grandchildren to the movies. $18 for children $19 for senior for a afternoon session not great but I can cope with that but our experience with Colleen the extremely rude girl selling the tickets was very disappointing. Colleen. Find a job that you don't have to talk to people so you can be grumpy and rude to yourself.
Theatre was dirty! Disgusting! Never been in a movie theatres so gross as if no one cleans. Popcorn was hard and old tasting also. Wouldn’t recommend at all, unfortunately it is the only movie theatre in Whangārei
