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Escea Fireplace Company

  1. Otago

Reviews, get directions and contact details for Escea Fireplace Company

Escea Fireplace Company
Address: 17 Carnforth Street, Green Island, Dunedin 9018, New Zealand
Phone: 0800 173 000
State: Otago
City: Dunedin
Zip Code: 9018


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Big thank you to the guys at Escea for looking after our request in a professional and timely manner. Rarely these days do you have an experience like this with Vendors; it made our investment in our Escea Heater all that more enjoyable. Thanks heaps guys!nRegardsnStevenPreston Victoria
We are over the moon with our Escea fireplace. We live in an old house and it's doing a great job of keeping our open plan living/ dining/ kitchen cozy. We had an issue initially and the service and resolution to this has been outstanding, I highly recommend Escea for a company that provides excellent after care and a quality product.
Escea Fireplace Company has been brilliant to deal with ... staff have kept me informed at all times regarding rectification of an issue that was the result of third party service work, nothing at all to do with the excellent quality of the fireplace itself. They immediately took responsibility for resolving the issue and have communicated regularly to keep me informed... I was already super impressed with the quality of the fireplace and now am equally super impressed with the quality of their follow up support. I strongly recommend Escea Fireplace Company ... especially now as we approach winter !
Brilliant products and exceptional customer service. Bought the DN1150 for inside and the EW5000 for outside. Their technical support during the installation process is outstanding, and they are more than happy to offer ongoing support to ensure you get the best outcome from your fire.nTheir product data is excellent and provides technical information for installing you fire in all sorts of scenarios.nHave not lit up the wood fire yet, but the heat output from the DN1150 is excellent and the effect with the logs and flame is the most natural and best I have seen in any of the fires we looked at.
Moved into my new house with Escea Gas Fire, didn't need to use the fire till the winter, turns out it wouldn't start. I got in contact with Escea regarding my problem they were immediate in helping me resolve the issues, they sent me details of my local repairers, they were extremely helpful when diagnosing the problems, we received multiple call backs from Escea technical help late at night and one guy was even travelling interstate when he called me back, then when new parts were required they were dispatched with efficiency speeding up the whole process. I couldn't thank the Escea guys enough they do a great job and recommend you use them if needed, the service was excellent !nThanks again Escea..
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Escea Fireplace Company map

Directions to Escea Fireplace Company with public transportation

Main South Rd, 142 240 meters
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70
77
Main South Rd, 133 250 meters
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70D
77
Main South Rd, 158 270 meters
40
70
77
Main South Rd, cnr Harraway Rd 300 meters
70
70D
77

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