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Distinction Whangarei Hotel & Conference Centre

  1. Northland
  2. Whangārei̇ Hotel

Reviews, get directions and contact details for Distinction Whangarei Hotel & Conference Centre

Distinction Whangarei Hotel & Conference Centre
Straightforward rooms & suites in a relaxed hotel featuring a restaurant, a bar & marina views.
Address: 9 Riverside Drive, Riverside, Whangārei 0112, New Zealand
Phone: 09 430 4080
State: Northland
City: Whangārei
Zip Code: 0112


Opening Hours

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: 6:30 AM – 10:00 PM

Update Info
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Reviews
Well it has some nostalgic qualities and the upstairs and downstairs are not sound proof but if you like decor that reminds you of the past and feel like home it has that feel. Very good on their cleaning, just a little more effort on the outside of the shower would be good. Comfortable bed and pillows and nice sized tv, great mirror and lighting with the bonus of dry air conditioning, they have all your needs but no microwave or cutlery but they have a breakfast service along with lunch and dinner. I can’t say I can recommend the dinner menu the chef is not quite at the standard needed for the place. It has a separate relaxing and alfresco bar and small gym and pool but its location is great
Love the hotel and still staying in it. However, extremely disappointed with the front desk Manager im assuming saying they couldn't do a cash out of $4 to use their dryer. Had to walk to dairy, buy something and ask for cash to use the hotels dryer. Been an exhausting day of walking, then have to walk more. Disappointed actually. Poor management in my opinion.nPlus side is, the Maori girls at the reception are brilliant. Absolutely brilliant with their customer service and friendliness. Very accommodating and a pay rise is recommended!
Upon check-in and entering the room, there were ants crawling all over the kettle/tea/coffee area and in the bathroom sink. The sink and bathtub had brown spots, the shower was grimy, and the toilet was dusty.nnI went back to reception to request another room but was told the hotel was “fully booked.” Instead, staff came up with a cloth and ant spray. Told me to “close the windows” I only just walked in 5 minutes beforehand. There were no windows in my room as it’s on 2nd floor. When we looked closer, the kettle had residual liquid in it and was full of ants inside.nnI travel extensively and this is honestly the worst hotel experience I’ve had. I can overlook dated décor and facilities, but the level of cleanliness in a supposedly “4-star” hotel was truly unacceptable and disgusting. Never coming back again.
What this hotel lacked in contemporary furnishings and decor, it was made up for by great staff service and friendly interactions.nThe rooms are very generous in size but are certainly in need of a refresh. Unfortunately our room was close to the road and we underestimated the amount of traffic noise that could be heard into late evening and again from early morning.nThe staff were fabulous and nothing was too much trouble. The service at dinner, breakfast delivery and room service were all done so with a cheery greeting and chat.nWhat a bonus to be able to link to personal paid subscriptions to watch a movie!
Great central location. Quiet, and only a very short walk to town. Rooms are basic and have all the usual - tv, air con, kettle. They give shampoo and conditioner, but not body wash... only hotel soap, which is hard to rinse off your whole body.nStaff were super friendly and really helpful.nPool and spa were out of order while I was there, and the gym is small with nothing to wipe down machines in between uses, and so hot, as the remote for the air con is missing. There was no air flow in there at all.nGenerally a good base if you need to be in Whangarei for a few days!
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