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DALicious cakes

  1. Upper Hutt

Reviews, get directions and contact details for DALicious cakes

DALicious cakes
Address: Upper Hutt 5018
Phone: +64 210 411 638
State: Upper Hutt
Zip Code: 5018


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Reviews
Prompt delivery time. The desserts were delicious I was well satisfied and would definitely order again
This small cafe-style dessert restaurant has some absolutely fantastic fare. I had some delicious banoffee pancakes fresh, firm and tasty and the portions are so generous my friend almost passed out trying to finish his cake! Not literally The prices are absolutely excellent for the quality and portion sizes you get, so you really can't lose giving them a try.
I have ordered from here on several occasions, foods good. I ordered tonight from Just Eat and noticed that the order was pending so rang to confirm the order over the phone, everything seemed ok with the man who answered our phone call and he confirmed our order, delivery address and said it would be with us in around 20 minutes. An hour later we had no desserts and no phone call saying why, so we rang back. The same man answered the phone and seemed like he had never heard of our order and seemed to have no record of it and said a payment hadn't come through on just eat. We asked to reorder and pay the driver when it was delivered, suddenly the man on the other end of the phone was able to relay our order back to us and tell us how much it would cost, when I questioned him about this and why he hadn't contacted us about the payment issue through just eat earlier, he hung up on me. This is not the service I expect, and I can't believe how rude the man was, he made a mistake and failed to correct it, and when asked about it acted like an infant, not someone who should be serving customers. Ridiculous!!
Discusting place to order from, I would advice no one to order from this place,I have felt nothing but threatened by this. I was accused of giving them a fake £20 note at my own door, has i wouldn’t do such a thing has I got the money from Halifax bank. They was totally fine had no problem at first. Half hour later they come back saying the £20 note is fake and took another £15.40 off me then trying to say I only give them £10 !!!
So I was a regular customer a while back when the quality of started slipping, thought we would give it a another shot tonight only to received two very dry jacket potatoes and a extremely small amount of cheese and beans which had been split all over the bag before we got it. Only good thing was the milk shake and the cans of drink.
I ordered food for delivery, when the delivery man came, I paid him the £10 but because of the weather condition, it flew out of his hand. He tried to look for the £10 and we offered to help but because it was snowing and freezing, we gave another £10. Not once did he mention about anything being on the house if we ordered again with them. Phoned the store and received awful customer service with attitude from the young girl named Nicole. She said ''With sympathy he offered to help look for it.'' Am I missing something? With sympathy we gave another £10 because of the weather condition even though the responsibility of the first tenner going missing was on the employees side? Not happy and definitely not ordering again, would be appreciated if the manager can give us a call back to resolve the issue... I'm sure your employee Nicole left my contact details in the complaint book!
Shocking, absolutely disgusting. We ordered Cheesecake, milkshake and rainbow cake, non of it seemed fresh ingredients. The cake was dry, the cheesecake had fridge burn and the bottom part was soggy, the milkshake tasted like sour milk! Defo wouldn't use again.
Ordered 4 different deserts, cookie monster waffle which was ok, ferrero classic waffle also ok, chocolate chip cookie dough was nice though. My nutty ice cream sundae was poor though. Not as described on website, no ferrero roche or maltesers in the ice cream and was a snickers bar on top instead of crushed ferroro roche. All in all it was decent, but just thought it would of been alot nicer
Came here looking for dessert but left empty handed! Very dirty unhygienic premises with a very small selection of ice cream. Looked and felt unwelcoming inside. Cash only!! Why? Looks like a dodgy shop being used as a front for other things! Staff were not very helpful either!
2hour wait, still waiting. Ordered at 6:30 still waiting 7:45 and told it still wont be here for another 30mins!!!!!!!! Tried to complain on the phone and the shop assistant put the phone down on me. Paid by card so cant even refuse the order!!!
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