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Coast To Coast Health Care

  1. Auckland
  2. Wellsford

Reviews, get directions and contact details for Coast To Coast Health Care

Coast To Coast Health Care
Address: 220 Rodney Street, Wellsford 0900, New Zealand
Phone: 09 423 8086
State: Auckland
City: Wellsford
Zip Code: 0900


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

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Reviews
Unfortunately like most other reviews, mine involves Carolyn Smale. On par with the other reviews my consult would've been lucky to have been 3 minutes. I might see a doctor once every two years, after this experience, I am reminded why.nnI've never had a doctor enter the examination room already carrying a prepared script... She hasn't even spoken to me, yet she has decided on a course of medication..? I was not heard, instead I was spoken down to. The nurse was lovely, reception staff again, lovely. But if this is the level of care deemed adequate, others need to be aware before spending their money with you.nnUpdate: after feeling unheard from Carolyn Smale, I sought a second opinion confirming within 5 seconds that my tooth was actually infected. I subsequently ended up in hospital due to the pain with a second doctor confirming the infection.
Yet another poor review for the infamous Dr. Smale. How many times will she be a negligent and disrespectful person before a suitable replacement is found. It’s like she’s trying to tackle the healthcare worker shortage herself by whipping through people at such a speed that patients aren’t heard. I’ve been local to Wellsford for only about 6 years and I struggle to count the stories about Smale being negligent and disrespectful. Outrightly labelling patients as hypochondriacs, overlooking ACTUAL illnesses and injuries etc and leaving even YOUNG KIDS to get on with it, only to find later she failed to diagnose them! And just today I missed a phone call from her and she had labelled me as DNA did not answer after calling twice within a minute and receiving a call back within 30 secs. I still would have had time to have my appointment! Countless testimonies, some worse than others, though all revealing a pattern in Dr Smales practice. The pattern of emotional, observational and medical INCAPABILITY.
My Doctor Paul Fur is wonderful and very knowledgeable on my long term chronic illness and takes the time to explore all possibilities of medical intervention and practical solution. He has the kindest heart ever going above his call of duty. The nurses have been very helpful as well.
One of the most despicable urgent care experiences I’ve ever had—how does Dr. Carolyn Smale not realize that she is putting actual people’s lives on the line, and that we’re not showing up just to slow her down or waste her time? I am visiting the area on holiday and noticed swelling in my arm a week after arriving. Noticed when searching for urgent care centers that Coast to Coast Wellsford had terrible ratings and specifically travelled farther to Warkworth based on their mostly positive reviews, but accidentally left ID behind. Ended up needing to see Coast to Coast Wellsford for time, but I should have just waited until the next day to get care at Warkworth. Receptionist and nurse were kind but Dr. Carolyn Smale was an absolute abomination. Spoke to me like I was a child, took one quick glance at the swollen area of my arm and—despite me making it clear that I have not injured the area or been bitten by anything, and been on a 14 hour plane ride a week ago—made up a story about how I “must have hit it on [my] suitcase while traveling,” telling me I was fine, turning and walking away. Didn’t leave any room for discussing my family history of clotting issues and heart disease or for asking questions. I have doctors in my family who agree that for a “doctor” to not even consider asking for family history in a situation like this, or doing a simple D-dimer blood test or ultrasound is absolutely abhorrent. Reading other reviews, I noticed many others calling out Dr. Carolyn Smale by name or description based on similar experiences. Which leads me to say—only visit this clinic if you are willing to pay just for Dr. Carolyn Smale to gamble with your life.
Terrible reception at all coast to coast medical centres, so rude, nurses and drs and reception dont care about your childs health, correction, one Dr does but hes never available as everyone wants to see him they put you on a 3 week waiting list for a sick baby! If you do get called up you are expected to drive to either one of Wellsford, Maungaturoto or God forbid Mangawhai clinic which is the worst one service wise get held up even a little and then be told to go away as they no longer have time for you. There is no sympathy for what it takes to get a sick child to the dr with other children in tow within your already rushed schedule. Just making the ph call is hard! They start to change their tune when you do need to go to a&e and ...watch how quickly they change their notes before you go.nHonestly if your baby is sick just go straight to a&e where you will be talked to with dignity, they believe you when you say your baby/child is unwell and treat as necessary. Or Move to somewhere like Russell where the drs walk around barefoot, never turn you away, smile and you are always pleasantly treated at a difficult time. I once went to a new dr elsewhere, with a toddler with a fever of 39.5, they said have you given pamol? I said no as I didn't want her to be better and you send us away, and then her fever goes up again, they were shocked I would think that and when I told them past experiences we had like at these drs they said theyd never treat us like that, they even follow up with a ph call to see how we got on the next day. Nearly dropped the ph when they did that, Unlike the establishment here, these staff need a real wake up call that we arent coming in to purposely waste their time, we have real concerns and have much better things to be doing than being looked down on for asking how to feel better! Get a private family dr elsewhere it will cost more but save your sanity and likely your life.
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Directions to Coast To Coast Health Care with public transportation

Wellsford Station 110 meters
998

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