Ok so, I had an anaphylactic response to a insect sting. I had an epi pen that was out of date that I had used before I got to coast to coast care, immediately when I arrived the nurses and doctors attended to me. As I wasnt in good shape.. the nurse did a great job at reassuring me, even through it was a bit worring about my condition. They made me stable , and an ambulance promptly arrived and was taken care of very well.. I thank all staff at coast to coast, also the ambulance that attended. The staff are professional, friendly. Piece of mind for all locals when we need special care.. I cant Thank you all enough.
If I could leave a lower rating I would. I went to this clinic as I was having an anaphylactic reaction. I paid $175 upfront for the visit and was waiting 20minutes without anyone doing the general checks for someone with anaphylactic symptoms…it wasn’t busy at all.nnOnce I got into a room, the nurse was kind but once I shared I’d had these symptoms before but not after being on 4 allergy pills it’s like they didn’t care….nnDr Smale came in and came off as unfriendly, she blatantly told me I shouldn’t have come there and I should have gone to a hospital with an emergency room. She didn’t even check my throat even though I told her it felt swollen, she went to check my breathing and I went to take off my sweater and she told me not to..nnShe then told me she was going to give me prednisone didn’t mention a cost.nI got up to the front desk and the receptionist told me I had to pay $5, on top of the $175 I already paid for visit. I told her it was okay and that I wasn’t going to take the meds not because of the money but just because of the feeling of not being heard, seen or cared about. The medication also didn’t have directions on it. So I left it at reception and went to drive away and the receptionist ran out and knocked on the window to give it to me. I thought okay she felt bad, but instead the next day I get a bill sent to my email…nnOverall a horrible experience…not a great way to feel after a super scary experience….
Although there are a few negative reviews here please don't write them off too soon. My wife and I have received nothing but excellent treatment over the past few years from doctors, nurses and receptionists. Of course you'll eventually find a favourite doctor and usually it only takes 2 weeks max to see them. They do rotate towns so if possible make appt ahead of time. They do a difficult job very well.
The doctor who comes ONCE a week for urgent care does not care surprisingly. Telling a young girl that they most likely have chlamydia after a UTI, without even consulting with the nurse that actually tested me, and then suggesting i take ghonnera and chlamydia medication without confirmation of sti still not confirmed because i havent gotten my results and then proceeding to not give results back after a $60 fee. Apparently calling to get your results back will end with them telling you to call them back later, 3 days after they are already due. Good luck.
I called in whilst travelling. I was very well treated by Steven Harrison trainee GP. Very attentive to my concerns and thorough in his assessment. A reasonably quick process and quick to update my local GP file too.nThank you so much