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Clarks Clothing

  1. Levin
  2. Levin Clothing (Brand)
  3. Levin Clothing Store

Reviews, get directions and contact details for Clarks Clothing

Clarks Clothing

About

Fashion, Skate & Streetwear Store Based in Levin & Online. http://clarksclothing.co.nz

Story

Fashion, Skate & Streetwear Store
http://clarksclothing.tumblr.com/

Address: 216 Oxford Street, Levin, New Zealand 5510
Phone: (06) 3686032
zn.oc.artx@gnihtolcskralc
State: Levin
Zip Code: 5510


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:30 - 16:00

Update Info

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Reviews
Being in the centre of london, it offers a fuller selection available compared to other, smaller stores. The staff are so attentive, helpful, and efficient. They were great at recommendations and assuring that the shoes are right for your feet. I got to meet the manager, Gina, I think, she was lovely and clearly runs a brilliantly tight ship. As someone who doesn't enjoy going shopping . It was such a pleasure going there!
The staff were so helpful during my boots selection process. They cater for my needs and let me try em comfortably at my own pace. Again, I went there on a weekday with lesser crowd and much more chillax environment. Clarks never disappoint me yet. Gonna buy more from them!
Unhelpful manager - very bad service. I went there to return and exchange a pair of shoes I bought 30 min prior from the other Clarks store in Oxford Street. One of the assistants refused to accept returns saying that they do not do returns today. I highlighted that nobody told us of this when we bought the shoes 30 min ago. Then the manager came and she refused to accept the return on the grounds that the shoes were in bad condition. Basically dissing the other Clarks store who sold us the pair in that condition. We argued how this is our fault? Whilst we were argued she told us that they do not welcome dogs in their store, so we have to escort the dog out. Strange since we have been to that store with the dog many times. She wasn't going to assist us, she was there to argue and not do her job. Long story short, I went to the other store and they refunded us in a sec, no questions asked. Very bad service, beware.
I came to buy shoes for a wedding but wasn't quite sure about the model and size. Miss Moirum went above and beyond with the service - she was very friendly and helpful and checked for all the models I was interested in. I appreciate her patience as I was trying on quite a lot. She also gave me advice about the shoes and recommended me a handbag. The shoes I purchased in the end I'm very happy with as they are elegant and comfortable.
Disappointed the customer service. It’s very hard to reach out to them over the phone and they do not have a process in place for the lost gift card even though I have a proof with the gift card number on the receipt. They should be able to verify in their internal system if it has been used or not. In store I was asked to speak to online support but it seems they can’t assist any further if the gift card is lost. I did not expect this kind of service from Clarks.
Came for online order collection. The staff received me was extremely rude. When I asked for my pair, she asked me the order number. So I started telling her the number. But she interrupted me immediately and rudely, insisting to look at my phone screen. It’s like “ordering” her customer to do things for her. This is the worst customer service I’ve experienced and the staff in Clark’s shop on Tottenham Court Road is way better than this person. She has to be retrained or sacked for such bad attitude. Please remember “never ever command your customers cos they are your customers”.
There was a time when there was actually customer service. Alas no more. After placing an order for sandals which when I got home found wide width had been ordered. I duly rang and cancelled and found no refund had still been actioned 4 wks later. Tried to call store and it rang and rang, no answer. I had to ring Customer services to get it actioned. Is this why more and more shops are closing!!!
Love the staff very helpful and friendly. Clarks always my favourite.
Amazing service by Jihan, very patient and went above and beyond to make sure we were able to get the products we need. Made it a very personable and pleasurable experience.
Salesperson Lukman ignored me for several times when asking for shoes, gave me an attitude and talked to me like I am going to steal something. But was nice to white people when he answered their questions. I did not spend so much money on this kind of service. His attitude not only ruins my shopping experience but also damages the reputation of Clarks. It is totally unacceptable to treat customers differently just because of their skin color.
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