Bad customer service. Dispatchers are rude. Wouldn't even let me use the toilet so I pissed on their fence!
Good bunch of guys I'm there most days and it's always fast and friendly
Good service center for pallets
No communication. Zilch, zero, nada. What is the point of a pallet retrieval form if no one monitors it. Left phone message, no call back?
Very slow workers. One could be at the site for hours depending on how many trucks are on site. Some times the queue goes onto the main road. Average turnaround time for a large vehicle is about 45 minutes.
