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Reviews, get directions and contact details for Carlton Bar & Steakhouse

Carlton Bar & Steakhouse
Eclectic, modern outpost for drinks & meat-centric fare from premium steaks to charcuterie & wings.
Address: 1 Papanui Road, Merivale, Christchurch 8014, New Zealand
Phone: 03 355 9543
State: Canterbury
City: Christchurch
Zip Code: 8014


Opening Hours

Monday: 12:00 – 10:00 PM
Tuesday: 12:00 – 10:00 PM
Wednesday: 12:00 – 10:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 – 10:00 PM

Reviews
Visiting from AU, really wanted to try Steak. Out of the places we narrowed down, this was one of the few places with steak available at Lunch time . Easy to get to , plenty of parking spots available at the back. Served by 2 lovely girls , food was delicious , generous portion size . Partner had the Ribeye steak, med-rare and said it was cooked to perfection. I opted for the Carlton wrap in a veg version with beer battered Cauliflower , was tasty and served with fried crisps thin chips . The chips were a little salty, but the seasoning on it was excellent and since the wrap was very lightly salted, the chips balanced it off well.
Came here for my birthday dinner- and it was the best decision of the day! My medium rare dry-aged wagyu rump was cooked to perfection. Kids loved their food too! Staff is so attentive and I love the vintage aesthetics of the place. We'll be back for sure!
It is a terrible dinning experience ever in chch that over imagination.nFirstly, I have to admit the food was good.nHowever, the staff was rude and mannerless to us, while she treats another table with a normal attitude.nWe ordered 1 wine, 1 beer, 1 kids burger, 1 eye fillet and 1 lamb lion. One of the staffs was kind to ask whether we want the kids meal earlier than another 2, I was happy with that. 15 minutes later than the kids meal coming, we finally got our 2 dishes. I said mine is eye fillet when the new staff look like new trained asked me who has the steak. And she gave me one dish and my dad got another. The shock is, one minute later, another staff came to us and questioned me straight forward: did you only order one steak? I said yes, and another lamb lion. Unbelievable, she said sorry I have to take your dishes away since we’ve given you wrong meal, while she took the meals straight away when I was still confused. Please note, I didn’t feel she felt sorry to me at all due to her strict attitude and I was not explained why the meal was wrong. The most interesting part was she went to another table where the meal should go and kindly apologized and explained their meal will be taken another 10 mins. Okay, another 15 mins later, our correct meal was coming. We were waiting for the meal over 30 mins at that time but no one apologized to us for the delay.nI don’t think it is a reasonable that they treat different people in a different way. So, I asked the staff: can I please know why you questioned me ‘did you only order one steak’ at the first time when you found you provided wrong meal and took away the meal before I understood, after I paid the bill. She answered: because it is not your meal, you shouldn’t have the meal that is not yours. OMG!!! Unbelievable! Further, she explained that the new staff missed to order lamp lion and that’s why. Excuse me?? You missed to order, you provided wrong meal, and why let me feel it is my mistake?? I totally understand new staffs making mistakes, I also understand you are busy so I even didnt rush the meal once. But! It is not understandable you let me feel I did something wrong when your team made the mistake! To be honest, I didn’t feel she felt sorry to us until we left. The most horrible thing is my boy was looking at the whole story.nI strongly not comment this restaurant. Horrible attitude horrible managing horrible dinning experience for us. Every restaurant in CHCH is better than this one, after all, people not going to restaurants only for food!
I was debating between having the wagyu or the canterbury lamb loin, but I got the dry aged wagyu rump instead and creamed spinach, both were really good! The price is good, I love the displays and the ambiance. The staff are very nice and accommodating. I had an early dinner around 4PM so not too many people were there, the music wasn't loud and I can enjoy eating my dinner peacefully. Thank you!
Had a great steak dinner at Carlton Bar, atmosphere was great very cosy and homely, the service was great and prompt. Staff were very attentive and even changed the napkin for the next course.nnI went with the Eye fillet steak for the quality I felt was priced well, it was cooked medium rare and really tasty, both the steak and the plate were well heated which kept the steak at a good temperature throughout the meal. Paired with hand cut chips you can't go wrong. Had a Sorbet for dessert, well prepared dessert beautifully presented and generous, abit on the sweet side, would probably be ideal for 2 pax to share.nnHope to be back soon to try other beef cuts.
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