Mitre 10 Feilding
474 meter
Great place to shop! Some of the older guys are too lazy to help and make it obvious ...
Reviews
Worst customer service from any bunnings I have ever entered. Tried to get a price match guarantee honoured as advertised but because the competing store had the product named differently on the website than Bunnings had they would not honour it. The model number, machine description, blah blah blah, all matched but the old woman at the “customer service” counter was everything but helpful and friendly. I went to the competitor store and checked myself they were the same product after being gaslit into thinking I was wrong but, what-do-you-know, they were the EXACT SAME! And this isn’t even the first time I’ve experienced this unwillingness to honour company policy in this store, the first time being a month or two ago when wanting to purchase some bbq products. Very disappointing considering we WERE frequent customers but obviously won’t be returning.nThankfully when I got to my car I called the Palmerston North store and explained the situation and they were very apologetic and more than happy to honour the price match GUARANTEE.nDo better *Friendly Feilding*
Great service. Well stocked. Staff working hard and nothing is ever an inconvenience.
PJ was really helpful and friendly and went out of his way to help us. Thank you so much. You made my day alot easier.
Just terrible customer service. Went to get advice on fencing to help keep my dog in and the guy in the trade department, who clearly was told I was waiting for his help, chose to ignore me and carry-on talking to his colleague! Bad bad customer service. Not going back
My local go to hardware store. Only 4 stars as often they don't have stock and I have to travel to Palmy to get what I need.
Mitre 10 Feilding
474 meter
Great place to shop! Some of the older guys are too lazy to help and make it obvious ...
