Sweet Pea Parties
293 meter
Bought some Fortnite Battle Royale party decorations and a cake topper. Great things ...
Reviews
Nice & great staff,nnBut...we are not coming back due to parking breach notice by the smart compliance management. After looking for a parking space, eating at Subway & shopping at Briscoes we unknowingly violated parking policy time 11.33 AM to 01:21 PM. That was black Friday weekend 2024. We received a $85 breach notice!
What we ordered was meant to be immediate click and collect we were collecting the next day and it wasn't there. It actually didn't come for 10 days, I ordered from Hamilton despite living in Tauranga because the stock was only in Hamilton, and we beeded it immediately . The service we got in store was great, I understand that the stock is updated at the end of each day or at the beginning of each day at stores and it's a busy time of the year. We ordered baskets to make Christmas hampers, and the staff member found us an alternative for the same price, so we got those and then eventually canceled the original order. This would have been more frustrating if a customer didn't have thenfunds to pay for the baskets a second time and wait for a refund. The baskets were a great buy and amazing quality for that reason and the great customer service both instore and on the phone to customer service is why I am still giving 4 stars..
Very poor customer experience. An old lady failed to understand the sale and a discount for a product even after showing how it worked on the website. The discount code on the website applied on the sale price but the lady didn't want to understand that and kept on applying the discount on the original price. See the image attached as a proof.
Good central location. Good amount of parking spaces at the front or side street. But KFC drive through queue often blocks the carpark and it's entrance. Staff Kilian was really helpful at the counter and as he was also aware what happening, such as serving a customer at the counter but noticing the queue was forming quickly at checkout, he PA and asked any available staff to come to the front counters at help. As a rule of thumbs, if you are not in a hurry, wait for the specials/discounts to come around, weekly or fortnightly as at RRP their prices are more expensive than others for exact items.
I had a horrible experience yesterday with this one particular lady. She was a old grumpy lady who spoke to me very rudely. Please Briscoes teach your staff how to talk to people with respect and in a professional matter.nShe should not be operating a checkout with such terrible customer service.
Sweet Pea Parties
293 meter
Bought some Fortnite Battle Royale party decorations and a cake topper. Great things ...
