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Reviews, get directions and contact details for Briscoes Hamilton

Briscoes Hamilton
Address: Northmall 3/15 Ulster Street, Whitiora, Hamilton 3204, New Zealand
Phone: 07 834 9105
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
Attempted to buy a couple of mattress protectors while on special but on enquiry was told none left in our size. Pointed to the sign stating that if the advertised size unavailable that they could be couriered to us at no extra cost. The vague attendant said he could show us where to order them but the computer wouldn't work. Got someone who I was more senior to assist but he also couldn't get the computer to work but could do a paper transaction instead and they would call us when available and we could come back and pick them up. Again I questioned the sign stating free delivery under these circumstances but he was quite adamant that this could not be done with the paper transaction because this one computer wouldn't work and we would either have to pickup ourselves or pay for a courier. No thank you and went to Bed bath and beyond and for a better quality product and good service with a smile paid an extra $20 all up
Good central location. Good amount of parking spaces at the front or side street. But KFC drive through queue often blocks the carpark and it's entrance. Staff Kilian was really helpful at the counter and as he was also aware what happening, such as serving a customer at the counter but noticing the queue was forming quickly at checkout, he PA and asked any available staff to come to the front counters at help. As a rule of thumbs, if you are not in a hurry, wait for the specials/discounts to come around, weekly or fortnightly as at RRP their prices are more expensive than others for exact items.
Great, as long as you buy when what you are looking for is on sale.
Nice & great staff,nnBut...we are not coming back due to parking breach notice by the smart compliance management. After looking for a parking space, eating at Subway & shopping at Briscoes we unknowingly violated parking policy time 11.33 AM to 01:21 PM. That was black Friday weekend 2024. We received a $85 breach notice!
What we ordered was meant to be immediate click and collect we were collecting the next day and it wasn't there. It actually didn't come for 10 days, I ordered from Hamilton despite living in Tauranga because the stock was only in Hamilton, and we beeded it immediately . The service we got in store was great, I understand that the stock is updated at the end of each day or at the beginning of each day at stores and it's a busy time of the year. We ordered baskets to make Christmas hampers, and the staff member found us an alternative for the same price, so we got those and then eventually canceled the original order. This would have been more frustrating if a customer didn't have thenfunds to pay for the baskets a second time and wait for a refund. The baskets were a great buy and amazing quality for that reason and the great customer service both instore and on the phone to customer service is why I am still giving 4 stars..
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