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Reviews, get directions and contact details for Bark Avenue Pet Hotel

Address: 55 Airdrie Rd , Auckland 0800, AUK, NZ
State: AUK
Zip Code: 0800



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Reviews
Firstly, I want to acknowledge and say how good the staff are to deal with and how lovely and clean the facilities that I saw were. My review and score only relate to the cattery. My three stars are for the staff and the cleanliness as a whole. It's very apparently that Bark Avenue feels like a kennel, with a small cattery attached. During the 10 days I had cats staying there, there wasn't a single photo or post on Facebook about the cats, but multiple a day about the dogs. The "deluxe unit" for two cats are small for the price about the size of a double kitchen cupboard with two shelves on each side, which is a lot smaller than other places that charge less. Our taller, larger cat couldn't sit up comfortably, so I'm not sure how he found using the litter tray in such a confined space . The open area is about the size of a living room. It is clean and tidy and modern looking, but I imagine when it is full it is quite crowded. I'm unsure if they alternate "yard time" time outside their cages or whether all cats boarding are let out at the same time. You can also definitely hear the dogs barking from inside the cattery. I will say that my cats looked lovely, and well taken care of, but unfortunately there were a few things as above that would likely see me not return. I do hope they take this as constructive criticism, as it is intended.
Our 11year old dog Maggie,stayed with Bark Avenue for 3 weeks while we were overseas. We weren't sure how she will adapt as she only has cat friends and stayed at a kennel once 10 years ago. But if she could talk, I'm sure she would say SHE LOVED it. The daily photos on Facebook was amazing, and we could see that she is happy. We took home a happy, relaxed dog, Thank you!
Friendly staff, the place looks nice and clean with happy dogs. Hovewer they do not segregate the dogs based on temperament only based on size. In my opinion it is not a good or safe place for a puppy... All small dogs are in the same area doesn't matter if they are puppies or older. Staff depends on the dog itself to find a calm place away from others. I was told that only the high energy big puppies like 'staffy' would go to the bigger dogs due to hi energy, that's all... It is a nice place for a grown-up dog.
My dog Simba really looks forward to his visits and always has a great time! The management and the rest of the team are awesome and super accomodating. Highly recommend!
My boy had alot of anxiety with other dogs before starting here but man I tell you he is so confident and happy. The staff are super amazing and always are keen to help you with a plan to make your fur Baby comfortable
Overall a great facility and people. However, if your pet needs a certain amount of regular exercise this isn't the right place especially for a long term boarding. They will lose a lot of muscle and weight. Some dogs prefer more exercise and some prefer more cuddles. I recommend Bark Ave to provide efficient and proper care according to each dog's requirement.
Loki_thepup enjoyed himself. Very tide when he got home.
Our papillion stayed for a week. Easy to book in and good communication leading up to the stay. Great updates on facebook to see your pup during the stay, meant a relaxing holiday for the family. Would recommend and will be back.
Excellent my dog loves going almost pulls me out of the car to get in. Wonderful caring staff.
Bark Avenue is an excellent place to send your dog. The staff there are very friendly and ensure that your dog will fit in well with the others. My puppy enjoys it so much that she remembered the way there, and gets very excited as soon as we get close. Excellent all round service. : : :
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