Avonside Wainoni Vet Clinic

The care for our dog was wonderful as far as we can tell. However, their "human" bedside manner leaves a lot to be desired. Staff left us waiting at reception for a long time without greeting us and were quite rude and blunt when answering our questions on how to look after our pup after his surgery. Kept referring us to a leaflet rather than helping put our minds at ease with talking to us directly. We were the only people in too, so wasn't like they were flat out busy. Would probably not use them again due to their staff.

The staff here are really nice, the vets Emma and Nicky take their time with my pets. I never feel like I'm being rushed. They explain everything and check that you understand. I highly recommend.

I have had great vets in the past...or so I thought. This team are absolutely amazing. Very informative, empathetic and I trust them wholeheartedly. My girl was look after like royalty. What else could you want? Thanks team you are all amazing.

I love the respect, and care given to my cat. She also fully ecplained what was happening and why. Fully Reccommend

Use to have my animals here,will never bring any animal here.. the staff are horrible, useless, i was not treated right and will never use there services again. I recommend u try elsewhere before booking in here...

Bad experience with this vet, horrible staff, very stuck up.. would not recommend, over charging , just to ask for advice.... i would not waste my money here, they are only about the dollar, not your pets...

I was scheduled to vaccinate my cat yesterday. But when we arrived, the vet suggested to put off vaccination as my cat got flea a week before and her temperature was slightly higher than normal. I got charged $62 consultation fee for that. Not happy with the way they do things there, any charge should be acknowledged and under consent before they offer the service, I didn’t ask for the consultation, I only made my appointment for vaccination. This charge make me feel I am forced to buy without making my choice. Will not go there again.

Our friends beautiful Oscar the cat was bought in and these vets took a single X-ray and determined that he needed his leg removed, after organising charity funds to help pay for the surgery my friend sought a second opinion from another vet who after proper care and multiple X-rays determined there was zero need to remove the leg. Do not trust these vets with your beloved family members, they also got very nasty when we mentioned getting a second opinion which should have been a red flag in itself

Well sign osted ,customer asking at rear as well as on the road in front. Staff were helpful.

Peppa loves the vet's here they are so nice .we have been with them over 12yrs and we are so grateful. We couldn't go anywhere else. Thankyou so much for the hard work you do .