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Reviews, get directions and contact details for Avon Motel

About

Motel situated in rural south Taranaki town. Free wifi, guest laundry facilities, Sky.

Address: 215 South Road, Hawera 4610
Phone: 062787144
State: Hawera
Zip Code: 4610



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Reviews
Our room was very nice. It was a 2 bedroom studio apartment. It was well stocked with necessities for cooking and cleaning. It was on the beach. The access to the beach was the best. It was a long walk to reach it. Other than that, overall it was very nice. The staff were very friendly and helpful. I would stay here again. Rates were very reasonable compared to other places I checked on. I had a very enjoyable time.
Cons: It looked clean upon entering, but walking around barefoot revealed dirty floors, the shower curtain and shelves were not cleaned completely, the linens were stained, pull-out bed was badly stained and we were not provided sheets for it, and the mattresses were not very comfortable. There were lots of cockroaches on the porch area, although we did not see any inside. My family was not pleased with the woman working inside the office; she acted as though we were an inconvenience to her when simply trying to check in. We booked through a travel site, so were also mislead about the accommodations inside the room. I would be sure to call the property to receive accurate information on the rooms. Pros: The AC worked well, the location was good with close beach access walking distance, and the room was pretty spacious.
Rooms are clean and location is perfect. The beach is nearby, several restaurants within a few minutes walk and a great club across the street as well. Front desk is super friendly, definitely would recommend to anyone looking for value for their money.Rooms: 5/5
This place was absolutely disgusting. We left and our ankles are covered in fleas. Our dogs who traveled with us are completely infested after our stay here. The mattresses were absolutely disgusting. Covered in stains and smelled horrendous. We only stayed here because it was a last minute trip. We had to sleep on top of blankets they provided due to being completely grossed out. If I could give this place negative stars I absolutely would.
I have been coming here for 30 years now. Same polite hospitality that's always been here. Clean and pet friendly rooms and the same nice staff through out the years! Pier is right next to here to fish on, high moon bar n grill right across the street, all within walking distance.Rooms: 5/5
I am not one to write bad reviews. I am in no way picky about my room. As I’m only in it to sleep and shower. So I don’t expect much at all. Upon our arrival we found a note with our key attached to the office door. Which we expected, as We arrived towards the end of a hurricane. Upon entering the room the smell of musty mold instantly burned my nose and eyes. We unloaded our belongings anyway and thought, it’s the beach of course there will be a musty smell. We left our room for dinner and returned several hours later. When we turned in for the night it was a bit hot and stuffy so I reached to turn the AC up. Wow!! The moldy smell got really bad. So I grabbed my phone for a flashlight to get a better look at the AC unit. To my disgust I saw BLACK MOLD in the vents. It looked like it had not been cleaned all season. There was no one in the office to request a new room or complain. Therefore We had no choice but to stay in the mold infested small room. I can say the bed was comfortable. The room was clean despite the mold smell. I still had one of the worst nights sleep in a hotel room. My eyes burnt and my throat hurt for days. I had a massive headache. My eyes were swollen for the remainder of my vacation. The next day when the staff arrived. I told them my issue. Showed her pictures of My ac unit. She apologized and said she’d have to contact the manager for a refund. Claiming they just had them cleaned. Sorry Avon Motel you got ripped off by the cleaning crew. As mine was not clean at all. I was issued a refund. When she entered my Payment and then refund she entered the wrong amount. She charged me 10 times what the cost was. Ugh.. more frustration. She said she’d correct it. I signed the papers and left. I waited two days for the refund. Called the hotel and never received a return call so I had no choice but to call my bank to get my money. I was on vacation with NO money due to her error. Luckily my bank was able to credit me the refund in a dispute with the hotel. I’m sad the hotel was in such poor shape. It’s location was perfect walking distance to the pier and many shops in town. The staff was friendly. The price was reasonable. They just need a whole new cleaning crew. I am sad to say I won’t ever stay here again nor would I recommend it to anyone. Ever! Hope you get this issue fixed Avon Motel. I’ve been home a few days and I’m still sick from the mold .. I only spent a max of 12 hours on the moldy room.
The location and price are the main attraction here. This isn't a 5 star hotel, but affordable, clean and convenient. An older property, but modernized, there are some signs of age. But the rooms are clean and the staff friendly.Rooms: 4/5
Amazing staff. The beach is right down the parkinglot. Food, coffee & stores in walking distance. Beautiful clean beaches. The AC/maintenance guy was very quick to respond to any issues. Homey vibesRooms: 5/5
I was a bit concerned seeing a lot of mixed reviews for recent visits by others but, our place was clean with no issues at all. I noticed that recent updates with painting wasn't professional but that doesn't bother me because it's not home. I did not see any cockroaches but, we did find dead flies ..lol We were on the second floor in a cottage though so, that could have been a plus. The only real issue we had was with the people downstairs which seemed like two families together on vacation as they were so noisy we thought it was the cottage next to us. Our last morning I opened the door to a rush of pot smell. I don't care who does it but, respect of the people around you is important. The people below us didn't even respect the property as they filled one trash can and let it fall out and overflow with an empty one still available. Overall I would stay here again.
Saw a lot of mixed reviews going into the hotel, but was pleased with it personally. I've stayed at plenty of nice hotels and bad ones. This hotel definitely is worth it for the price.
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