Auckland International Aiport

The biggest and busiest airport in New Zealand. Smart design. Bright, good ambience. Clean and quiet. Very well managed and maintained. Efficient security, customs and immigration staff and facilities. Good variety of services and facilities. Restaurants and Cafe's, lounges, local handicrafts, gift and souvenir shops, travel accessories, duty free with major brands available, and much more. Clear signs everywhere. Information desks. Clean and comfortable seating in waiting areas. Friendly and helpful staff.

Easy drop off area. No travelators to help with long walks to gates or from gates. Most shops are still closed or close early. Exiting via customs e-passport was very easy and there was little line. The security going into departure was amazing and so efficient the line kept moving. So impressed with the security process and seating area after to re pack your things.

The airport is good and has a lot of stuff. It's clean and well maintained. But if you are arriving at night then all the shops and restaurants are closed and they only open after 5 AM. The Domestic Airport is also closed and opens only early in the morning. There is no place to rest at night and it was terrifying. Hardly any people there and we have to sleep on chairs or get a spread and sleep on the floors.

Been through Auckland International Airport now a few times, overall a pretty good airport. Staff are friendly, Airport nice and open with a good layout, and there is also a QANTAS lounge for those Australians flying! Airport itself is around a 30 minute run from the Auckland CBD.

Nice airport. From airport to center to go very easy. 17 dollar. In airport amazing busy and go out little bit long time. Airport good very clean. People so friendly. When i ask something they answer so lovely.

Perfect place where to spent the time before a departure or during the layover. A lot of options how to find almost everything. Souvenirs, food, drinks, or even some places for relax or nap. Some of the restaurants have also the observation deck with wide windows so if you are a airplane spotter, then you will definitely love it.

Arriving into the international airport was a very unpleasant experience. The arrival section was old, understaffed, and inefficient. Queues were long and slow moving. Poor airport layout, old, and dim lighting. Took us about 2 hours overall to get out of the airport. Disappointed by the taxi service from airport to city. I didn't expect to have to negotiate prices at Auckland airport, although the prices on display is apparently old and outdated. Just not the kind of first impression I was expecting. You are better off hiring a car n driving yourself to your accommodation! Departure was a much better experience and on par with other international airport.

Better set up when lining up to declare or undeclared bags. There's about roughly 10ish desk but the queue allocation was a mess there was like 3 lines maybe 6 lines and people didn't know which desk to go to. Better allocation to each desk will be great.

The kiwi officers are always quite friendly that made you feel welcome. And a efficiency process. Currently, Free RAT is provided for all passengers to do their own testing with clear instructions.

Not like what it used to be before covid. Most of the shops still remain closed. Less options for food. Construction work has been going for a long time they should finish it fast.