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Reviews, get directions and contact details for ACE Dog Training Ltd

ACE Dog Training Ltd

About

Dog friendly training company with dedicated weekend training facility and options for private training and behaviour counselling throughout Wellington.

Story

Principal trainer at A.C.E Dog Training Ltd is Jan Voss. Jan is certified by the Delta Society, Australia as a canine behavioural trainer. Jan is also a full founding member of the Association of Pet Dog Trainers New Zealand (APDTNZ) and a qualified assessor for the NZ Kennel Club’s Canine Good Citizen scheme. She regularly supports the dog section of Wellington SPCA with temperament assessments of potential adoptable dogs and free home visits to recent adoptees.

Training at A.C.E. is based on positive reinforcement techniques as these really work! We offer small family friendly classes, one-on-one training sessions and in-home training. We can help with basic dog training through to fixing problem behaviour.

Our classes are age specific designed to meet the real life needs of your family pet dog and encourage the whole household to become involved.Children are welcome.

As well as private consutations on common behaviour issues and providing one-on-one training we have a range of group classes tailored to specific groups. These include:

PUPPY PRESCHOOL – for puppies aged 8 to 14 weeks. These give your new puppy the best start. Learn about early socialisation, basic training techniques and managing the developmental stages your puppy is going through. Puppies don’t need to be fully vaccinated as we use a secure disinfected area, but they must have started their course of vaccinations.

PUPPY PRIMER – for puppies aged 4 to 6 months. Put your puppy on the right foot learning the essentials of early manners, developing leadership and safe interaction with people and other puppies. This is a critical period in any dog's life so you owe it to them to offer the best beginning you can. Puppy Primer incorporates training theory, positive socialisation exercises and practical techniques for loose lead walking, settling on cue, handling and coming when called - all essential skills for the growing puppy during its early experiences with the wider world.

TEEN TRAINING – for dogs aged 6 to 11 months. Whether you are just beginning formal training classes or ready to move onto bigger challenges with your adolescent dog then the Teen Training class is ideal to keep your family pet on the right track. This class focuses on more active exercises rather than the inter-dog socialising in puppy class. Gaining better self-control under distractions, building a reliable off lead recall and improving meeting and greeting manners with visitors are just a few of the key skills that teenage dogs should learn to become more easily involved into family life.

ADULT ABCs – for dogs aged over 11 months old who have not had any formal training. It is never too late to start and for many older dogs mastering the basics while around other dogs is a valuable skill.

ADVANCED COMPANION - For the dog and family with some skills already happening or who have been to our earlier classes andare now looking for greater challenges. Get the basics solid, even under distraction and then build sequences of skills together - like going to a place to lie down, dropping at a distance, manners at the door to have a well-adjusted well-mannered pet.

Advanced Companion is recognised by the Wellington City Council and can help fasttrack a discount on annual registration fee through the Special Owner Policy application process.

SPECIALITY CLASSES – three week block courses on: Reliable Recalls, Tricks Training, Growl Classes and Agility Skills are also available.

For more information about our classes or to enrol your dog, please go to our website www.acetraining.co.nz or phone us on 0800 568 622.

Address: 60 Kingsford Smith St, Rongotai, Wellington 6022
Phone: 0800 568 622
State: Wellington
Zip Code: 6022



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Reviews
Awesome. Excellent with the dogs. Have completed 6+ courses with our two dogs. Invaluable for first time dog owners. Big, small, loud, shy, bold, opinionated or retiring. All looked after.
Jan was quite rude to her unpaid assistant who is just trying to get some work experience. She made my partner and I feel really uncomfortable with how she would speak to him. During the first lesson she expected us to wait 3 minutes for her to finish speaking before we could take our puppy to the grass for toileting. As if I can ask my 9 week old distressed puppy to hold their bladder. On one occasion she would repeat the instructions "pick up the bowl" several times getting louder and louder. She did this, in a room of 15 people from 3 meters away, until the 5 year old child, who she was eventually yelling at, realised they were the target of the yelling and picked up the bowl. We paid with cash on our first lesson and have received two emails since then asking us to pay again and that our invoice is overdue. This is despite a conversation in person about the fact that we have already paid. After the first lesson I wouldn't have gone back but because you are made to pay in advance attended anyway. Wouldn't recommend this puppy school at all. There are other ones which are better, cheaper, family friendly, and more relaxed.
Ace training provide exemplary puppy training. The lessons are very very well run and structured and you are given a constant commentary of dog and puppy behaviour when the puppies are interacting so you really start to learn how to read situations and body language when you are out and about with your dog. Jan has an obvious passion for dogs and her dedication to her own ongoing learning that she brings to classes is obvious. I have attended a few sets of her classes now and it has really had an impact on my dog. I highly recommend this business to anyone with a new pooch or anyone having dog problems at home.
We came here almost 2 years ago. I never thought I would ever be able to write a review. Jan you are intimidating to say the least. I read a review from another user on here who gave me the courage to speak up. You replied to her saying that you were not at your best that day. You were not at your best any time we came in. I had not had bad experiences in school but my husband has and he only attended once together with me. He was so stressed out by your yelling and telling people off that he said he feels all like back in school again. You said to our group that you don't memorize the handlers name so we were just the dogs person so in our case Sky's person. I understand you have lots of groups but buying some painters tape and a Sharpie and letting everyone make a name tag for themselves as they go in would make it much nicer as a start. I have until today not received two if the course pages. I was told I will be emailed them. There were not enough on the day for all the people attending and I missed out. I have emailed a few times and I asked every time I came but it was not possible to provide me with the training sheets. We have bought the wrong lead apparently and the wrong harness but instead of just telling us why a different one would be better it was very important to you to make us feel stupid for buying it before attending a course without asking a professional. Sky was and is a high energy dog with a really troubled background and your attitude towards the adults and children in the room made me nervous and I am sure that dogs can sense that. This course has made no impact on the dog whatsoever but it had one lasting one on us. This is not a one off thing this is the way you are made up Jan. You are not a people's person and you have talked rudely to your assistants in our course as well. When we did the introduction without you and only your assistants and that was one of your long time ones we were told to be warned that you can come across a bit rough but that you are a brilliant dog trainer. Maybe you want to have a staff meeting about this and think about how you could work on your people skills. We have bought several items at your little shop and every week we thought it might get better and that you were just in a bad mood but that wasn't the case. I'm not writing this because you offered the other lady a refund. I am writing this because it has been on my chest for a long time. I wish you all the best for your business and I hope you might be able to work on yourself a bit to make people more comfortable. It's not just about the dogs.
Just completed the Adult ABC's class and had an amazing experiences! the dog trainers are very kind and patient. The small group classes make for a lot more personalised training which really helped with our pup : Would highly recommend!
Just so we are clear, Jan offered a refund in her reply to my feedback and did not take steps to fulfilling the refund. She was never in contact, she didnt email she didnt call. Worst bit for her is I would decline any refund offered anyway. My feedback isnt about money. It's about my experience with her service which I would not recommend to anyone. Lastly it wasnt just the one off day which lead to my feedback, it was the entire course.
Lovely staff, and they really take an interest in your precious pups
Jan is truly a dog whisperer and the classes are awesome.
Smells like weed and looks 100% haunted
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