Ridiculously slow service, Got there around 2pm and took 1 hour 45 minutes. Took 30-45 minutes to get served and when the lady finally called us up she could not have moved any slower. It took over an hour to change the name on my drivers license. I was there for as long as three people on both sides of me. The other workers, despite being faster than the lady serving me, were still slow and at one point two of them were upstairs at once presumably getting a drink, despite there being only four of them serving the customers. Would not recommend going to AA meadowlands and if you do end up going, try to avoid getting Marissa.
I went there to apply for an international driving license, the stuff with a head scuff was unfriendly and rude, I placed my completed form on the counter, stood in front of the counter for a few minutes, the woman acted like no one was there, didn't attend to me, didn't even look at the form. I waited for a few minutes before she picked up the form and started to talk to me very unwillingly. I had another bad experience about a year ago when I renewed my driving license, I thought it was just one grumpy stuff, but looks like most of them are like that, terrible lousy customer service, and they get away with it. I would give zero star if I can There are other AA centers, go somewhere else.
IF I COULD GIVE ZERO STARS I WOULD!nnHorrible service to start with! They refuse to reissue my license because my D.O.B was slightly rubbed off on my license. So i had to provide my birth certificate like they asked for, which i did. They now say that its not enough identification to go through with the license reissue. It is YOUR product that wares after 10 years! So NOW i have to update my passport to get enough identification, which im not. I'll just go to VTNZ down the road! They make it hard for a NZ born citizen to get their license!!!nnonce again, HORRIBLE service!!!nnEdit - Just went to VTNZ and they accepted the license AS IS without any further i.d.nDONT WASTE TIME GOING TO AA!
I was in here this morning first customer of Marissas to renew my driver's licence, Marissa is such a lovely lady and I enjoyed having a yarn as we moved through the process of my renewal. Cherish Marissa forever and ever.nThank you Marissa, you made the start of my day so much brighter with your shining light.
It would have been 5 stars if all the staff were as friendly and professional as the lady who greets you on arrival. Unfortunately, the lady behind the counter didn’t acknowledge me, even though I was the only customer, and seemed unfriendly.nAlso, most of the reviews are not positive and simply apologising to your customers doesn't seem authentic if there is no change in behaviour.