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7-Eleven Willawong

  1. Willawong
  2. Willawong Convenience Store
  3. Willawong Department Store
  4. Willawong Cafe
  5. Willawong Bakery

Reviews, get directions and contact details for 7-Eleven Willawong

7-Eleven Willawong
Address: 217 Sherbrooke Rd, Willawong QLD 4110, Australia
State: Queensland
City: Willawong
Zip Code: 4110


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Absolutely TERRIBLE experience at this 7-Eleven. Used the Pay&Go as I had a young baby in the car, the app charged me and then said there was an error so I had to pay DOUBLE. When I spoke to the lady in store she was zero help at all, rude and unsympathetic to a mother who was just trying to make life easier with their offered service. She insisted I pay again so now I’ve been charged over $100 for $50 of fuel and the only way I could get further help was “contacting the app” - who haven’t replied or helped at all. Avoid this service station AT ALL COSTS. Worst in the area.
I had a disappointing experience this morning. The attendant was not friendly and even raised her voice at me, which I found completely unprofessional. In this day and age, respectful customer service should be the standard. I left feeling upset and unwelcome.
Extremely rude and unprofessional service by the assistant manager Nikita. This is the fourth time this month she has sat there and watched us from tge window without unlocking the fuel pump. We have had to walk inside each time to ask her to unlock and allow us to fill up. Very poor service and disappointing
What a terrible store manager? What low customer service? Julian is a very incompetent manager i have ever come across my entire life.nnThis is what happened to me this morning; i filled up diesel in my truck $42 fuel at 7-eleven Willawong store and then my card couldn’t pay this was my only card left active after having cancelled both my CBA personal and business bank cards due to fraudulent transactions that occurred during late hours of Saturday 16 and early hours of Sunday 17.nnKeeping the story short, my only active card on app wallet declined, the staff called the manager to get this sorted it out with them, then here comes the so called store Manager and all she did was threatening me with calling police or get someone to come and pay for me. Not even bothering to listen to me or learn at least little about my situation or anything such Licence details. Is this the new usual way of handling issues like this?nnI had to get my colleague to come and pay - thanks to God my colleague came fast. This caused the truck driver whom i was taking the truck to, be late for the airport parcel collections and they are now worried they may miss out on today’s business!nnWhat a world we live in? Managers who can’t even handle small problems like this - no empathy no sympathy!
Just had a misunderstanding my error re a special. Went back to the lady, she listened, and immediately sorted it for me and refunded me the difference, all with an understanding ‘no problem’ attitude. Very impressed with the customer service.
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